Updated

Bonefish Grill Customer FAQ

Top Answers & How-to Guides

What is Bonefish Grill's Phone Number?

The question we are asked most often is about how to talk to Bonefish Grill customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I provide feedback about my dining experience?

Bonefish Grill values customer feedback as it helps enhance the dining experience. Guests can typically share their thoughts in several Additionally, Bonefish Grill often encourages patrons to leave reviews on popular review platforms or social media. Many customers find this to be an effective way to express their opinions and share their experiences with a wider audience. For those who prefer a more direct approach, the Bonefish Grill website usually contains a section dedicated to customer feedback or contact information. Here, diners can find details on how to reach out to the management team through email or other means. Such direct communication can help ensure that your feedback reaches the appropriate channels. Always remember that your insights are appreciated and contribute to the ongoing improvement of the restaurant's offerings....
Ask any question you have about Bonefish Grill customer service, get an answer now.

General Information

What is Bonefish Grill?

Bonefish Grill is a popular American restaurant chain that specializes in seafood dishes. The establishment is known for its casual Guests can enjoy a variety of dishes such as wood-grilled fish, signature sauces, and seasonal specials. In addition to the seafood offerings, Bonefish Grill also includes options for non-seafood lovers, ensuring there is something for everyone. The atmosphere is inviting, making it a great place for families, friends, and special occasions. Bonefish Grill has locations across the United States, making it accessible for many seafood enthusiasts. For those interested in more specific information about the menu, location options, or events, it may be beneficial to visit their official website....

Where are Bonefish Grill locations?

Bonefish Grill has a variety of locations across the United States, primarily in the southeastern and midwestern regions. They are...

What are Bonefish Grill's hours of operation?

Bonefish Grill's hours of operation can vary by location, but generally, the chain opens for lunch and remains open until late evening....

Reservations and Events

Do I need to make a reservation?

Bonefish Grill typically operates on a first-come, first-served basis, which means that reservations are not usually required. However,...

Can I host a private event at Bonefish Grill?

Bonefish Grill offers a variety of options for hosting private events depending on the location. Many Bonefish Grill restaurants have It is advisable to check the specific Bonefish Grill location you are interested in, as availability for private events may vary by location. Generally, guests can obtain more details regarding the event hosting process, including any associated costs and capacity limits, by visiting the official Bonefish Grill website. This will also provide relevant contact information should you wish to inquire further. Bonefish Grill strives to provide excellent service and a delightful atmosphere for all guests, making it an appealing option for private events....

Dining Options

What types of seafood do you serve?

Bonefish Grill offers a wide variety of seafood options that cater to different tastes and preferences. Their menu prominently features In addition to the fish, Bonefish Grill also serves a selection of shellfish. Diners can indulge in shrimp, scallops, and crab options, each prepared with creativity and attention to detail. The restaurant's signature Bang Bang Shrimp is a much-loved appetizer, showcasing the delicious combination of crispy shrimp tossed in a spicy, creamy sauce. Moreover, Bonefish Grill features seasonal and limited-time menu items that might introduce additional seafood choices inspired by regional flavors. Guests are encouraged to explore the current menu, which can be found on the Bonefish Grill website. There, visitors can also find information on specific locations and any special offerings they may have on that day....

Are there gluten-free options on the menu?

Bonefish Grill is committed to accommodating guests with various dietary needs, including those who require gluten-free options. They...

Do you have vegetarian options?

Bonefish Grill does offer a selection of vegetarian options for those who prefer plant-based meals. While the menu mainly focuses on...

Are kids allowed at Bonefish Grill?

Yes, children are indeed welcome at Bonefish Grill. The restaurant aims to create a family-friendly atmosphere, and many locations...

Are there any menu items that are allergen-friendly?

Bonefish Grill takes food allergies seriously and offers a variety of allergen-friendly menu items to accommodate guests with various...

Promotions and Loyalty

What is Bonefish Grill's happy hour?

Bonefish Grill offers a delightful happy hour that typically takes place in the late afternoon and early evening. During this time, Guests often appreciate the opportunity to socialize with friends or family while savoring a more relaxed dining experience. It is important to note that Bonefish Grill may update their happy hour timings and menu items, so it is advisable to check the specific location’s current web page for the most accurate information. Happy hour is a great way to experience the culinary delights Bonefish has to offer while enjoying great company....

Do you have a loyalty program or rewards system?

Bonefish Grill does offer a loyalty program known as the Bonefish Grill Reward Program. This program allows customers to earn points To join the rewards program, diners can typically sign up through the Bonefish Grill website or mobile app. As there could be updates or changes to the program, it is always advisable for customers to check the latest details directly on the official Bonefish Grill website. There, they can find comprehensive information about the loyalty program, including terms, conditions, and how to make the most of their rewards. It is a wonderful opportunity for seafood lovers to enjoy their favorite dishes while reaping the benefits of loyalty to Bonefish Grill....

Can I order Bonefish Grill gift cards online?

Yes, Bonefish Grill offers the option to purchase gift cards online. Customers can conveniently visit the Bonefish Grill website to...

Ordering and Payment

Do you offer online ordering or delivery?

Bonefish Grill does provide the option for online ordering and delivery at many of its locations. Guests can conveniently order their...

What are the accepted payment methods at Bonefish Grill?

Bonefish Grill typically accepts a variety of payment methods to accommodate its guests. Generally, diners can use major credit cards...

Feedback and Safety

What measures are in place for food safety and hygiene?

Bonefish Grill takes food safety and hygiene very seriously, implementing a variety of measures to ensure the health and well-being In addition to employee training, Bonefish Grill adheres to stringent guidelines established by local health departments and the Food and Drug Administration. These guidelines cover everything from proper cooking temperatures for seafood and other ingredients to maintaining sanitary kitchen environments. Regular inspections and audits are conducted in their establishments to ensure compliance with these standards. Moreover, Bonefish Grill emphasizes the importance of fresh ingredients and proper storage to prevent contamination. The restaurant frequently checks expiration dates and practices FIFO (first in, first out) inventory management to minimize food waste and ensure quality. For guests with dietary restrictions or allergies, employees are trained to provide comprehensive information about menu items and how they are prepared. For additional details, one can explore the current web page related to food safety practices and hygiene at Bonefish Grill....

How can I provide feedback about my dining experience?

Bonefish Grill values customer feedback as it helps enhance the dining experience. Guests can typically share their thoughts in several Additionally, Bonefish Grill often encourages patrons to leave reviews on popular review platforms or social media. Many customers find this to be an effective way to express their opinions and share their experiences with a wider audience. For those who prefer a more direct approach, the Bonefish Grill website usually contains a section dedicated to customer feedback or contact information. Here, diners can find details on how to reach out to the management team through email or other means. Such direct communication can help ensure that your feedback reaches the appropriate channels. Always remember that your insights are appreciated and contribute to the ongoing improvement of the restaurant's offerings....

Help me with my Bonefish Grill customer service issue

Ask any question you have about Bonefish Grill customer service. We will do our best to get you answers right away.
We look to the Bonefish Grill issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bonefish Grill issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated