Updated

Bluehost Customer FAQ

Top Answers & How-to Guides

What is Bluehost's Phone Number?

The question we are asked most often is about how to talk to Bluehost customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I host multiple websites on a single Bluehost account?

Yes, it is indeed possible to host multiple websites on a single Bluehost account, but the specific capability depends on the type On the other hand, if a customer opts for a VPS or dedicated hosting plan, they usually have even more flexibility to manage multiple websites with enhanced performance, as these plans offer greater resources and control. To set up multiple sites, customers can utilize the domain management features offered by Bluehost to add and manage domain names within their account. It is also recommended to check the latest resources available on the Bluehost website for detailed information about managing multiple websites within a single account. This will ensure that one has the most current and accurate guidelines for their specific hosting plan....

How does Bluehost's uptime guarantee work?

Bluehost offers an uptime guarantee of ninety-nine point nine nine percent, which means they aim to ensure that their services are In practice, this uptime guarantee is monitored and calculated based on the availability of their hosting services over a specific period, usually a month. It is important to note that scheduled maintenance and unforeseen issues outside of Bluehost's control may affect uptime. For those seeking further insights into this guarantee, Bluehost typically provides detailed information on their website. This includes specifics regarding the calculation of uptime and the terms and conditions that apply to potential compensation claims. Customers are encouraged to explore the website for the most accurate and updated guidelines regarding the uptime guarantee and any related policies....
Ask any question you have about Bluehost customer service, get an answer now.

Hosting Plans

What are the different hosting plans offered by Bluehost?

Bluehost typically offers a variety of hosting plans to cater to different needs and budgets. These plans generally include shared Shared hosting is often recommended for beginners or smaller websites, as it offers an affordable way to host multiple sites on a single server, allowing users to share resources. VPS hosting, or Virtual Private Server hosting, provides more control and resources, making it ideal for growing websites that require additional power and flexibility. Dedicated hosting is designed for larger businesses or high-traffic websites that need an entire server to themselves, ensuring optimal performance and security. Managed WordPress hosting is specifically tailored for WordPress users and typically includes automatic updates, daily backups, and enhanced security features, allowing users to focus more on content rather than maintenance. Bluehost also frequently promotes various features across these plans, such as free domain registration, SSL certificates, and various other tools designed to enhance website performance. To get the most current details on these hosting plans and their specific features, it may be helpful to visit the Bluehost website, where you can find up-to-date information and comparisons....

Does Bluehost offer any e-commerce solutions?

Yes, Bluehost does offer a variety of e-commerce solutions that can help users set up and manage online stores. One of the most notable In addition to WooCommerce, Bluehost provides various hosting plans that are optimized for e-commerce. These plans typically include features such as unlimited bandwidth, free SSL certificates, and enhanced security measures, which are essential for online transactions. Moreover, Bluehost also supports multiple payment gateways, enabling store owners to accept credit cards, PayPal, and other payment methods, giving customers a seamless shopping experience. For those who may need additional support or resources, Bluehost has a variety of educational materials available online, which can guide users through the process of building and running an e-commerce site. It is advisable to visit the official Bluehost website to explore their specific e-commerce offerings and determine which plan best suits individual business needs....

Can I host multiple websites on a single Bluehost account?

Yes, it is indeed possible to host multiple websites on a single Bluehost account, but the specific capability depends on the type On the other hand, if a customer opts for a VPS or dedicated hosting plan, they usually have even more flexibility to manage multiple websites with enhanced performance, as these plans offer greater resources and control. To set up multiple sites, customers can utilize the domain management features offered by Bluehost to add and manage domain names within their account. It is also recommended to check the latest resources available on the Bluehost website for detailed information about managing multiple websites within a single account. This will ensure that one has the most current and accurate guidelines for their specific hosting plan....

Website Migration

Can I transfer my existing website to Bluehost?

Yes, it is possible to transfer an existing website to Bluehost. This process generally involves a few key steps to ensure that everything Once the hosting account is set up, the user can upload the backed-up files and restore the database using the tools available in the Bluehost control panel. For those using a content management system, such as WordPress, there are often specific migration plugins available that can simplify this process. Additionally, there may be assistance available within the Bluehost support resources to help guide users through the transfer steps. For more detailed instructions or specific inquiries, it is advisable to check the current Bluehost web page dedicated to website migration....

Are there any additional fees for using Bluehost's services?

Bluehost's pricing model generally offers a straightforward structure for its services, but it is important for users to be aware of Users should also be informed about fees related to certain add-ons like website migration assistance. If a user opts for website migration services, there may be costs linked to that process. Certain payment methods may incur transaction fees, depending on the user's location or preferences. It is advisable for individuals considering Bluehost to check the current pricing page on Bluehost's website for comprehensive details on any potential fees and to ensure they are fully informed about the overall cost of services....

Email and Technologies

Does Bluehost provide email services with their hosting plans?

Yes, Bluehost does provide email services with their hosting plans. When a user subscribes to any of their hosting options, they typically These email accounts allow users to create professional email addresses associated with their domain, which can enhance their branding and credibility. The email service includes features such as webmail access, support for email clients like Microsoft Outlook, and enhanced security options to protect against spam and malicious activities. Users can easily manage their email accounts through the Bluehost control panel, which provides a user-friendly interface for creating, deleting, and configuring email settings. For more specific details regarding the current offerings, it is advisable to check the latest information on the Bluehost website....

What programming languages are supported by Bluehost?

Bluehost supports a variety of programming languages that cater to different web development needs. Primarily, it offers support for In addition to PHP, Bluehost also supports other languages such as Python and Ruby. This versatility allows developers to craft applications ranging from simple websites to complex web applications. Furthermore, users can leverage databases like MySQL and PostgreSQL to store and manage data efficiently, which enhances the functionality of applications created in these programming languages. For developers seeking to utilize Java or Node.js, they may need to check the specific plans offered by Bluehost to ensure compatibility, as certain features might vary. Overall, Bluehost provides a flexible hosting environment that accommodates various programming languages, making it a suitable choice for developers with diverse skill sets. For more detailed information, it is advisable to consult the current Bluehost website or their resources....

How does Bluehost's uptime guarantee work?

Bluehost offers an uptime guarantee of ninety-nine point nine nine percent, which means they aim to ensure that their services are In practice, this uptime guarantee is monitored and calculated based on the availability of their hosting services over a specific period, usually a month. It is important to note that scheduled maintenance and unforeseen issues outside of Bluehost's control may affect uptime. For those seeking further insights into this guarantee, Bluehost typically provides detailed information on their website. This includes specifics regarding the calculation of uptime and the terms and conditions that apply to potential compensation claims. Customers are encouraged to explore the website for the most accurate and updated guidelines regarding the uptime guarantee and any related policies....

Security and Backups

What security measures does Bluehost have in place?

Bluehost implements a variety of security measures to protect its customers' websites and data. One of the primary features is the Additionally, Bluehost offers regular malware scanning to identify and remove malicious software that could compromise the security of the hosted websites. Their servers are monitored continuously for threats, and they employ advanced security protocols to prevent unauthorized access. Another significant aspect of Bluehost's security measures includes the implementation of a firewall, which acts as a barrier between your website and potential threats from the internet. This firewall can prevent various types of attacks, such as DDoS attacks and brute force attacks, which aim to overwhelm the server or gain unauthorized access through guessing passwords. Bluehost also provides free automatic updates for core software like WordPress, ensuring that any vulnerabilities are patched promptly. Finally, they offer options for daily backups, allowing users to restore their websites to a previous state in case of an incident. For any specific inquiries or more detailed information regarding Bluehost’s security practices, it would be beneficial to check their current website for further assistance....

Can I install SSL certificates on my Bluehost website?

Yes, users can install SSL certificates on their Bluehost websites. Bluehost provides an easy way to enable SSL through their hosting If a user prefers to use a different SSL certificate, such as a premium option, they can usually install it by navigating to the domains section and following the provided instructions. It is important to ensure that the certificate is compatible with the Bluehost environment. For anyone seeking detailed guidance on the installation process or troubleshooting issues, consulting the Bluehost support documentation available on their website can be very helpful. The official site contains valuable resources and information....

Does Bluehost provide website backup services?

Bluehost does indeed offer website backup services as part of their hosting plans. However, the specifics of these backup services...

Support and Refunds

What is Bluehost's refund policy?

Bluehost has a refund policy that allows customers to feel secure in their purchasing decisions. For shared hosting plans, Bluehost...

What is included in Bluehost's technical support?

Bluehost offers a variety of technical support options to assist customers with their web hosting needs. Their support includes assistance Additionally, Bluehost provides resources for common platform-related issues, such as issues with WordPress, domain management, email setup, and security features. The support team is available twenty-four hours a day, seven days a week, ensuring that help is always accessible, regardless of the time of day. For those who prefer self-service options, the knowledge base is a great resource for finding answers at any time. For the most accurate information regarding support services or to explore available contact methods, it is advisable to visit the Bluehost website directly....

Help me with my Bluehost customer service issue

Ask any question you have about Bluehost customer service. We will do our best to get you answers right away.
We look to the Bluehost issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bluehost issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated