Can I return an item without a receipt?

Asked 2 years ago
Yes, Best Buy has a policy that allows customers to return items without a receipt, although the process may vary depending on the item and the specifics of the situation. Generally, when returning an item without a receipt, a store associate may request a valid form of identification, such as a driver's license, to verify the transaction. The returned item must typically be in good condition and include any original packaging and accessories. It is important to note that Best Buy may offer store credit for the return value at the current selling price, rather than a refund to the original payment method. Best Buy's return policy may also have certain time limits for returns, so checking the specifics on the current web page may be helpful to understand all requirements and conditions clearly.
Christian Allen is the editor / author responsible for this content.
Answered Jun 16, 2025

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