What should I do if my order is damaged or missing items?

Asked 2 years ago
If your order from Beautyhabit.com is damaged or if you are missing items, it is important to follow a few steps to address the situation effectively. First, you should carefully inspect the package you received. Check for any visible signs of damage to the outer packaging as well as the products inside. If you find that an item is damaged, take photographs of the damage for your records and for any potential claims that may need to be filed. Next, review your order history on the Beautyhabit.com website to confirm what items were included in your order. This will help you ascertain if anything is missing. Once you have verified the contents of your order, you can look for the appropriate contact information on their website to report the issue. Usually, companies have a specific process for handling damaged goods or missing items, and they may require details such as your order number and a description of the issue. Make sure to reach out to them as soon as possible, as there may be time limits for reporting such issues. Following these steps should help ensure that you receive a suitable resolution for your order concern.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 7, 2025

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