What if I received a wrong item or my product arrived expired?

If a customer receives a wrong item or finds that a product has arrived expired when shopping on Beautyhabit.com, it is important to take a few steps to resolve the situation. Beautyhabit.com takes pride in providing quality products and customer satisfaction. In the case of receiving the wrong item, it is recommended to double-check the order confirmation and packaging to ensure that the discrepancy is accurate. This can help in processing any issues more effectively. For items that arrive expired, it is crucial to address this matter promptly for safety reasons. Customers are encouraged to check the product packaging and labels carefully. It is advisable to document the issue, including taking photographs of the product and packaging as evidence. These details can be helpful when addressing the matter further. While it is best not to contact Beautyhabit.com directly in this forum, the website typically provides clear information regarding returns and issues with orders on their current page. Customers are encouraged to review the relevant sections for guidance on how to proceed. Generally, these policies will outline the process for initiating a return or obtaining a replacement. The aim is to ensure that every customer receives the correct product in excellent condition.