Can I return an online order to a physical store?

Asked 5 months ago
Yes, Bath & Body Works allows customers to return online orders to physical store locations. This makes the return process more convenient for those who prefer to handle returns in person. To ensure a smooth return experience, customers should bring the original receipt or packing slip along with the items they wish to return. It is also helpful to check that the products are within the return window and are in their original, unused condition. Bath & Body Works typically has a return policy that specifies the time frame for returns, so customers may want to review the current return policy on the official website for the most accurate information. If there are any specific questions about a return or particular items, it is recommended to look for additional details on the website or inquire with store associates during the visit.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 2, 2025

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