What should I do if my card is lost or stolen?
If a card issued by BankFirst is lost or stolen, it is important to act quickly to protect oneself from potential unauthorized transactions. The first step is to report the loss or theft to BankFirst as soon as possible. This typically involves accessing the customer service section of the BankFirst website, where the appropriate contact information can be found. Many banks also offer the option to lock or freeze the card through their online banking system, which can provide immediate assistance while the situation is being resolved.
Additionally, it is wise to review recent account statements for any unauthorized charges. If any suspicious activity is identified, it should be reported to BankFirst immediately. Most financial institutions have policies in place to address fraudulent transactions, and they should provide guidance on how to proceed if unauthorized charges are detected.
Furthermore, after the card has been reported lost or stolen, BankFirst will usually issue a replacement card and provide instructions on how to activate it once received. It can also be helpful to update any automated payments that may have been linked to the lost or stolen card to ensure that there are no disruptions in service.
Always remember to keep personal information secure and monitor account statements regularly for any irregularities. For the latest information on procedures and assistance regarding lost or stolen cards, it may be beneficial to check the official BankFirst website.

Answered Aug 22, 2025
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