What should I do if I see unauthorized transactions?
If you observe unauthorized transactions on your BankFirst account, it is important to act quickly to address the situation. First, you should carefully review your account statements and transaction history to ensure that you have accurately identified all unauthorized transactions. It can be helpful to note the dates, amounts, and any other relevant details of these transactions, as this information will be useful when reporting the issue.
After you have gathered the necessary information, you should report the unauthorized transactions as soon as possible. Most financial institutions, including BankFirst, have procedures in place to handle such situations. You can typically find relevant contact information, including phone numbers and online resources, on the current web page of BankFirst. This will enable you to reach the appropriate department that can assist you in resolving the issue.
Additionally, you should consider updating your online banking password and reviewing your security settings to further protect your account. It may also be advisable to enable two-factor authentication if it is available, as this adds an extra layer of security.
In situations involving potential fraud or theft, you may also want to inform local authorities, especially if a significant amount of money is involved.
Staying vigilant and proactive in monitoring your accounts can help you guard against unauthorized access. Remember that timely reporting is key to protecting your financial interests.

Answered Aug 22, 2025
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