How do I change my personal information on my Bank of the West account?

Asked 4 months ago
To change personal information on a Bank of the West account, the procedures may vary depending on the specific details that need to be updated, such as address, phone number, or email address. Generally, the most efficient way to make these changes is through the Bank of the West online banking platform. Customers can log in to their online account and navigate to the settings or profile section, where they should find options to edit their personal information. For more significant changes, such as updating a legal name due to marriage or other reasons, it may be necessary to provide documentation. In such cases, contacting a local branch or utilizing the customer service number may be required. Additionally, for those who prefer to handle matters in person, visiting a nearby branch can also be a suitable option. For verification and security purposes, it is important to ensure that any changes made are properly authenticated. It is also advisable to check the current Bank of the West website for the most accurate and up-to-date procedures regarding personal information updates.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 31, 2025

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