What is the warranty policy for Away products?

Away products come with a limited lifetime warranty that covers defects in materials and workmanship under normal use. This means that if a customer discovers any issues related to the quality of the product, such as broken zippers or cracks in the shell due to faulty manufacturing, they may be eligible for a repair or replacement. However, it is important to note that this warranty does not cover damage resulting from ordinary wear and tear, mishandling, or misuse of the luggage over time. Additionally, Away offers a 100-day trial period, allowing customers to test their products. During this time, if a customer is not satisfied for any reason, they can return the suitcase for a full refund. After the trial period, the limited lifetime warranty applies as mentioned. For the most accurate and detailed information regarding specific warranty claims or policies, it is advisable to visit the official website, where current information can be found directly.