Is there a return or exchange policy for Away purchases?

Away Travel offers a return and exchange policy designed to ensure customer satisfaction. If a customer finds that their purchase does not meet their needs, Away allows returns within a specified timeframe, typically within thirty days of receiving the item. During this period, customers are encouraged to try out their luggage and assess its suitability for their travel requirements. When returning an item, it is essential for customers to ensure that the luggage is unused, undamaged, and in its original packaging. This helps streamline the return process for everyone involved. As for exchanges, customers can usually send back one item and choose to replace it with another, whether for a different size, color, or style. Away Travel prioritizes customer experiences and strives to make both the return and exchange processes as smooth as possible. It is advisable for customers to refer to the current web page on Away's official site to view the most accurate and up-to-date information regarding their return and exchange policies. This way, customers can familiarize themselves with any specific conditions or procedures to follow.