Are there any fees or penalties for canceling my service?

Asked 2 years ago
When considering the cancellation of a service with Australian Gas & Light, it is important to understand that fees or penalties may apply depending on the specific terms of the service agreement. Typically, Australian Gas & Light outlines their terms and conditions when customers first sign up for their services. If the service is being canceled before the end of a fixed-term contract, it is possible that an early termination fee may be charged. These fees can vary based on the duration left in the contract and the type of service involved. Additionally, if a customer is transitioning to another provider or if there are any outstanding balances on their account, this could also influence potential charges or penalties. For the most accurate and up-to-date information, it would be advisable for customers to review their service agreement or the specific terms found on the Australian Gas & Light website. This will provide clarity on any fees that may apply. It is always beneficial to be well-informed when making decisions regarding utility services to avoid unexpected costs.
Christian Allen is the editor / author responsible for this content.
Answered Oct 18, 2025

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