Audi of America Customer FAQ

Audi recalls cars that have a defect that reduces the safety of the car. You will also receive notifications on your email or other...

When you purchase an Audi, you have access to 3 years of AudiCare roadside assistance cover. However, should the time elapse, you can...

Audi vehicles typically come with a comprehensive warranty coverage that is designed to provide peace of mind for new car buyers. The In addition to the new vehicle limited warranty, Audi offers a twelve-year limited warranty against corrosion perforation, which means that if a rust-related issue occurs within that period, Audi will usually address it at no cost to the owner. Furthermore, Audi vehicles typically come with a four-year, unlimited-mileage roadside assistance plan. This plan provides benefits such as towing, flat tire changes, jump-starts, and lockout assistance, ensuring that drivers have support in unexpected situations. For added peace of mind, owners also have the option to purchase extended warranties that provide additional coverage beyond the factory warranty. These extended plans can cover specific components, systems, and services for an extended period, giving owners flexibility based on their driving habits and preferences. It is important for Audi owners to refer to their specific owner's manual or check the official Audi website for the most accurate and up-to-date information regarding warranty coverage. The terms and conditions of the warranty may vary slightly based on the model and year of the vehicle, so specific details should always be confirmed through official channels. For the latest information, visiting the Audi USA website would be beneficial....

The frequency of servicing an Audi can depend on several factors, including the specific model, its age, and your driving habits. Generally Many Audi vehicles are equipped with an onboard inspection system that notifies drivers when service is needed. This sophisticated system monitors various parameters and helps ensure that maintenance is performed at the appropriate time. It is advisable to pay attention to any warning lights or messages on the dashboard that may indicate the need for maintenance or service. In addition to regular scheduled maintenance, owners should also pay attention to the recommended services outlined in the owner’s manual, as it provides detailed information specific to the vehicle model. Services may include oil changes, brake inspections, and tire rotations, all of which contribute to optimal performance and longevity of the vehicle. For individuals who are unsure about their specific maintenance schedule, it can be beneficial to refer to the owner's manual or check the Audi USA website for more information on service intervals and recommendations tailored to their vehicle....

Audi Care is a pre-paid maintenance program specifically designed for Audi vehicles, offering owners peace of mind and convenience. The primary purpose of Audi Care is to ensure that Audi vehicles receive the necessary services to maintain their performance and reliability while helping owners manage maintenance costs in advance. The coverage generally includes scheduled services such as oil changes, inspections, tire rotations, and other essential maintenance tasks that align with the vehicle's specific service intervals. For example, standard services might include routine engine oil changes, filter replacements, brake fluid inspections, and multi-point vehicle inspections. By enrolling in Audi Care, owners may not only save on maintenance costs through discounted pre-paid service pricing but also benefit from having their vehicle serviced by qualified Audi technicians who are familiar with the intricacies of Audi vehicles. Audi Care can typically be purchased at the time of vehicle purchase or during the initial service period. It is important for owners to review the details of Audi Care to ensure they understand what services are included, as the specifics can vary by model and year. For more definitive information and updated details on coverage, it is best to refer to the official Audi website or the current owner’s manual....

The Audi maintenance schedule is generally designed to keep Audi vehicles in optimal condition through a series of recommended service Most Audi vehicles utilize a flexible service schedule, which means that rather than set yearly maintenance intervals, the service required may be determined by the vehicle's onboard computer. This system monitors various aspects of the vehicle's performance and can calculate when maintenance is needed, helping to ensure that servicing occurs at the most suitable time. Generally, drivers can expect to see recommendations for maintenance every 10,000 miles or about once a year, depending on driving conditions and habits. Routine maintenance typically includes oil changes, tire rotations, brake inspections, and fluid checks. Certain models may require additional attention to specific components, such as the Audi quattro all-wheel drive system or the turbocharged engine features in some sport models. Additionally, Audi recommends more extensive services at specific mileage milestones, such as 20,000, 40,000, or 60,000 miles, which may include services like spark plug replacements or timing belt inspections, depending on the model. To get the most accurate and detailed information, including any unique requirements for a particular model, it is advisable to refer to the owner's manual or the maintenance section of Audi's official website. This resource provides comprehensive guidance tailored to specific Audi models, ensuring that owners can protect their investment and enjoy their driving experience for years to come....

Yes, Audi of America offers a variety of options for customizing and personalizing your vehicle. Audi provides a range of features In addition to factory options, Audi dealerships often provide accessories that allow further personalization, such as custom floor mats, roof racks, or illuminated sill plates. Audi's commitment to individualization means that many aspects of the vehicle can be modified to create a more unique driving experience. If you are considering a new Audi, visiting a dealership can provide you with a chance to explore the available customization options in detail. Furthermore, Audi’s online configurator on their official website allows potential buyers to experiment with different configurations and see how various features look on the chosen model. This can be a fun way to visualize your perfect Audi before making a decision....

Audi Connect is a suite of connected services that enhances the driving experience by integrating technology and connectivity features One of the primary features of Audi Connect is its navigation support. It includes real-time traffic information, enabling drivers to avoid congestion and select the most efficient routes. The system also has an augmented reality navigation feature in some models, which overlays directions onto a real-time video feed of the environment, making it easier to follow directions. Audi Connect offers access to various online services and applications. This includes features such as Google Earth, which allows for detailed mapping and satellite imagery. Additionally, drivers can access geolocation services and points of interest that enhance overall travel planning. Another significant aspect is the integration of smartphone connectivity through Apple CarPlay and Android Auto, allowing users to mirror their mobile device screens on the vehicle’s infotainment system. This feature enables easy access to apps, music, and messaging while keeping distractions to a minimum. Audi Connect also includes vehicle-related services, such as remote vehicle access via a mobile application. This functionality allows users to check the status of their vehicle, lock or unlock doors, and even start the engine remotely in some models. Lastly, the system incorporates advanced safety features, such as automatic emergency response and vehicle tracking, which enhance security in case of theft or emergencies. Overall, Audi Connect is designed to create a more connected and enjoyable driving experience, providing drivers with a range of useful technological features that can be accessed conveniently through their vehicles. For more detailed information or to discover updates, visiting the official Audi website would be advisable....

The latest Audi infotainment systems are designed to provide an advanced, user-friendly experience, integrating cutting-edge technology Another significant advancement is the virtual cockpit, which replaces traditional instrument clusters with a fully digital display that can be customized to show a variety of information, including navigation maps, performance data, and media playback options. This allows drivers to keep essential information within their line of sight, minimizing distractions. The Audi connect suite offers various connected services, including real-time traffic information, weather updates, and access to location-based services. This feature ensures that users can stay informed during their travels. Additionally, integration with smartphone platforms such as Apple CarPlay and Android Auto allows for easy access to apps and features directly from the infotainment system. Voice recognition technology further enhances the infotainment experience, allowing users to control navigation, media, and phone functions with natural language commands. This hands-free capability promotes safety by allowing drivers to keep their attention focused on the road. Lastly, many of the latest systems also incorporate high-quality audio options, including premium sound systems from renowned manufacturers, ensuring that music and entertainment are delivered with exceptional clarity and richness. For anyone interested in the specifics of a particular model or the latest updates, it is always a good idea to check Audi's official website for the most current information....

Audi frequently offers various incentives and promotions to attract customers, and these offers can vary based on location, dealer,...

The Audi Owner Loyalty Program is designed to reward existing Audi owners for their loyalty when they decide to purchase or lease a When an Audi owner chooses to purchase or lease a new Audi model, they may be eligible for a loyalty incentive. This incentive can take the form of a special lease or financing rate, as well as potential rebate offers that can vary depending on the specific vehicle and promotion period. The loyalty program typically applies to customers who own an eligible Audi vehicle and are interested in acquiring another Audi vehicle within a specified timeframe. To participate in the program, it is essential that the current Audi vehicle is registered in the owner's name and that they meet the program eligibility requirements as outlined by Audi of America. Generally, eligibility is contingent on the owner transitioning from one Audi vehicle to another, which promotes the brand's ethos of providing a premium driving experience. Audi USAs official website generally provides information regarding the current promotions and details of the Owner Loyalty Program. There, interested customers can also find specific terms and conditions related to the incentives offered. It is important to keep an eye on any updates or changes to the program, as offers can vary from one year to the next or based on market conditions. Overall, the Audi Owner Loyalty Program is a rewarding initiative that reflects the brand's appreciation for its loyal customer base....

Audi of America offers a variety of resources specifically designed to assist first-time buyers, helping them navigate the exciting Additionally, the website includes tools such as build-your-own vehicle features, which enable potential customers to customize their preferred Audi model with various trims, colors, and optional features. This not only personalizes the buying experience but also helps buyers understand the costs associated with different configurations. Audi also provides a detailed financing section on its website, informing buyers about various financing options, including leasing and traditional purchasing. This section often includes helpful calculators that can help potential buyers estimate monthly payments based on their chosen model and incentives. Furthermore, first-time buyers can benefit from online resources such as the Audi Blog and Owner's Manual section, which offer insights into ownership and maintenance. These resources can assist new owners in understanding their vehicle's technology, safety features, and recommended maintenance practices. For any further assistance, buyers can directly engage with local Audi dealerships, where they can receive personalized guidance from knowledgeable staff members. Test driving, discussing trade-in options, and learning about promotional offers are typically available at these locations. Overall, the resources provided by Audi are well-suited to help first-time buyers make informed decisions, ensuring a smooth and satisfying purchasing experience....

Audi offers a wide variety of vehicle models, each designed to cater to different preferences, needs, and lifestyles. The range comprises The Audi A3 is a compact luxury sedan known for its agile handling and upscale interior. It features a technologically advanced infotainment system and efficient engine options. The Audi A4, a step up from the A3, is a midsize sedan that provides a blend of sportiness and comfort. Its key features include a spacious cabin, advanced driver assistance systems, and available turbocharged engines that ensure dynamic performance. The Audi A5 showcases a sleek coupe design, available in Sportback, Coupe, and Convertible variants. It emphasizes style without compromising practicality, and comes equipped with powerful engines and a sophisticated interior with premium materials. The Audi A6 is a full-size luxury sedan, which combines elegance with cutting-edge technology. It offers spacious seating, a high-quality interior, and a range of turbocharged engines, as well as advanced safety features. The A7, a luxury sportback, delivers a perfect mix of style and versatility. It comes with a hatchback design that allows for a larger cargo space while maintaining an elegant silhouette, along with a suite of high-tech safety and entertainment features. For those seeking an SUV, the Audi Q3 is a compact crossover that offers practicality, a comfortable ride, and a well-appointed interior, making it suitable for urban lifestyles. The Audi Q5, a midsize SUV, combines sportiness with utility. It features a powerful engine lineup, a spacious interior, and advanced technology that enhances both convenience and safety. The Audi Q7 stands out as a full-size SUV with three rows of seating, accommodating families and offering plenty of cargo space. It is equipped with luxury features and a plethora of safety technologies. For performance enthusiasts, the Audi S and RS models, such as the S4, S6, and RS7, are designed for exhilarating driving experiences. They feature high-performance engines, sport-tuned suspensions, and distinctive styling elements that set them apart. Lastly, the Audi e-tron series represents Audi's innovative approach to electric vehicles, providing zero-emission driving combined with the luxury and performance that Audi is known for. Overall, each Audi model is crafted with attention to detail, ensuring a blend of luxury, performance, and advanced technology. For more information about specific models and their features, potential customers may wish to explore the official Audi website, which provides comprehensive details and updates....

Yes, you can certainly test drive an Audi vehicle before making a purchase. Test driving is an important aspect of the car buying process, Typically, to arrange a test drive, one would visit the local Audi dealership or their official website, where test drives are often scheduled online. It is advisable to check the specific dealership's inventory and availability in advance, as some models may be more popular or in higher demand than others. During the test drive, customers are encouraged to take the vehicle on different types of roads to get a good feel for handling, acceleration, and braking. This experience can significantly aid in making an informed decision. Audi vehicles are known for their quality and engineering, making the test drive even more valuable. Make sure to ask any questions you may have about features or performance while at the dealership. For more detailed information, one can also refer to the Audi website....

Audi offers a variety of financing options tailored to meet the diverse needs of its customers when purchasing new vehicles. The financing In addition to traditional loans, Audi also provides leasing options. Leasing a new Audi allows customers to enjoy the benefits of driving a new vehicle every few years without the long-term commitment of ownership. This option generally has lower monthly payments than financing a direct purchase, making it an appealing choice for those who prefer to drive the latest models with the most up-to-date features. At the end of the lease term, customers have the option to purchase the vehicle or return it to the dealership. Audi Financial Services, a division of Audi, often features special financing offers. These promotions may include lower interest rates or incentives for specific models, especially during promotional periods. Customers should review the official Audi website for the latest financing deals, which can vary by region and model. Lastly, potential buyers are encouraged to explore various dealerships, as each may offer unique financing packages based on individual circumstances. By understanding the available options, customers can make informed decisions that best align with their financial goals and lifestyle needs. For more specific information about current financing options, interested individuals can look on the official Audi website or visit their local Audi dealership....