Updated

Atlanta Braves Customer FAQ

Top Answers & How-to Guides

What is Atlanta Braves's Phone Number?

The question we are asked most often is about how to talk to Atlanta Braves customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the parking options around Truist Park?

Truist Park offers a variety of parking options for fans attending Atlanta Braves games. There are several official parking lots surrounding Fans also have the option to purchase parking passes in advance, which can be done through the Atlanta Braves’ official website. This can be a great way to guarantee a spot and save time on game day. For those who prefer not to drive, there are public transportation options available, such as the MARTA rail service, which provides easy access to the ballpark from various locations throughout Atlanta. For visitors planning to attend a game or event, it is advisable to arrive early, particularly during peak times, to secure the best parking options. More specific details on current availability and pricing can be found on the Atlanta Braves’ official website....
Ask any question you have about Atlanta Braves customer service, get an answer now.

Stadium Information

What are the different seating options available?

The Atlanta Braves offer a variety of seating options at Truist Park, allowing fans to choose the experience that best suits their For fans who enjoy being close to the action, there are lower-level seats located directly behind home plate and along the first and third baselines. These seats provide excellent views of the field and the opportunity to feel the excitement of the game up close. The middle level, known as the Delta Sky 360, features a mix of seating and social areas, making it an ideal location for fans who want to enjoy a more social experience while still being engaged with the game. In the upper levels, affordable seating options are available without sacrificing the view. The Jim Beam Loft and the Right Field Patio are popular choices for fans looking for a fun atmosphere with a great vantage point. Additionally, the Braves offer various group seating options and specialty sections, accommodating different needs and occasions. For the most accurate and current information on seating options, visit the Braves’ official website, where fans can explore specific seating charts and availability....

Are there any events or promotions this season?

The Atlanta Braves frequently host a variety of events and promotions throughout their season to enhance the fan experience at Truist Moreover, the Braves often celebrate significant milestones, anniversaries, and achievements related to the franchise. Special recognition nights for legends of the game or milestones achieved by current players may also be included in their event lineup. If you are interested in attending a specific game or event, it is advisable to review the Braves' official website, where they provide up-to-date information about scheduled promotions, events, and ticket availability. Typically, the details about these events and promotions can be found on the current web page of the Atlanta Braves, including any potential changes or new additions as the season progresses. Engaging with the team through their social media platforms can also keep fans informed about special events and promotions, ensuring that nobody misses out on the excitement of Braves baseball this season....

What is the address of Truist Park?

Truist Park, the home of the Atlanta Braves, is located at 75 Atlanta Road, SE, in Smyrna, Georgia. This stadium opened its doors in...

What food options are available inside the stadium?

The Atlanta Braves offer a diverse array of food options inside Truist Park, ensuring that fans can enjoy a satisfying meal while watching For those seeking something more substantial, there are options such as gourmet burgers, fried chicken sandwiches, and barbecue dishes. Additionally, Truist Park celebrates the local culture with offerings from Atlanta-based restaurants, which may include items such as southern-style biscuits, tacos, and even vegan and vegetarian selections for those with dietary preferences. Fans will also find numerous beverage choices, including craft beers from local breweries, soft drinks, and water. Notably, some stands also provide specialty items and seasonally themed dishes. For the most accurate and current offerings, it is a good idea to check the official website for Truist Park, as food options can change from season to season....

What are the policies regarding bags at the park?

The Atlanta Braves have specific policies regarding bags at their home park to ensure the safety and enjoyment of all fans. As of the It is important to note that backpacks, hard-sided coolers, and large tote bags are generally prohibited. Additionally, certain types of items may not be allowed into the park, including beverages, food, and items that can be considered hazardous or disruptive. Fans are encouraged to check the current guidelines on the official Atlanta Braves website or relevant pages for potential updates or modifications to the policies before attending a game. This way, everyone can have a smoother experience upon entering the stadium....

What are the parking options around Truist Park?

Truist Park offers a variety of parking options for fans attending Atlanta Braves games. There are several official parking lots surrounding Fans also have the option to purchase parking passes in advance, which can be done through the Atlanta Braves’ official website. This can be a great way to guarantee a spot and save time on game day. For those who prefer not to drive, there are public transportation options available, such as the MARTA rail service, which provides easy access to the ballpark from various locations throughout Atlanta. For visitors planning to attend a game or event, it is advisable to arrive early, particularly during peak times, to secure the best parking options. More specific details on current availability and pricing can be found on the Atlanta Braves’ official website....

Ticketing and Merchandise

What merchandise can I get at the ballpark?

At the ballpark, fans of the Atlanta Braves will find a wide variety of merchandise to choose from, allowing them to display their For those looking for something unique, the merchandise shops often offer limited edition items, including specialty jerseys and collectibles that appeal to avid supporters. Fans may also enjoy selecting from a selection of home decor, drinkware, and other memorabilia that can add a touch of Braves pride to their personal space. To ensure the most accurate and up-to-date information regarding the specific merchandise available during a game, it is advisable to check the official Braves website and the current stadium offerings....

How do I purchase tickets for a Braves game?

To purchase tickets for a Braves game, fans typically visit the official Atlanta Braves website, where they can find detailed information...

Family and Attendance

How can I learn about the Braves' history?

To learn about the history of the Atlanta Braves, one can start by exploring various online resources that delve into the team's rich Additionally, there are numerous books and documentaries available that specifically focus on the Braves' history, chronicling their journey from their inception to their current status in Major League Baseball. Visiting your local library or bookstore may yield some valuable literature that provides further insights. For a more interactive experience, one might consider attending a game at Truist Park, where the atmosphere and fanfare are part of the Braves' heritage. Engaging with other fans and participating in discussions can also enhance one’s understanding of the team's history. Overall, a combination of online research, reading, and personal experiences can offer a comprehensive view of the Atlanta Braves' storied past....

Can I attend games with children and what are the age requirements?

Yes, children are welcome at Atlanta Braves games, and families often enjoy attending together. There are generally no strict age requirements The Atlanta Braves organization strives to create a family-friendly atmosphere, and they often provide various activities and entertainment options specifically geared towards younger fans. This includes fun zones, interactive experiences, and children's programming during games. Parents should also be aware that certain games may feature promotional events, which could be particularly appealing to families. For the most accurate and up-to-date information regarding ticket policies, age requirements, and family-friendly activities, it would be beneficial to check the current web page dedicated to ticketing and family experiences. This online resource can provide additional details to ensure a wonderful day at the ballpark for families with children....

Fan Engagement

Is there a fan club for Braves supporters?

Atlanta Braves does not have a formal fan club in the traditional sense, but they do foster a vibrant community for their supporters...

How do I sign up for team newsletters?

To sign up for team newsletters related to the Atlanta Braves, an individual can visit the official website, braves.com. There, they...

How can I follow the Braves on social media?

Following the Atlanta Braves on social media is a great way to stay updated on team news, highlights, and fan interactions. The Braves...

Safety and Community

What community initiatives does the Braves organization support?

The Atlanta Braves organization is deeply committed to supporting the community through various initiatives that focus on education, Furthermore, the Braves have a strong emphasis on youth sports, with programs designed to provide children with opportunities to learn and participate in baseball and softball. These initiatives not only aim to promote physical activity but also foster teamwork, discipline, and the importance of education. The organization also actively participates in efforts to address public health issues, including campaigns aimed at encouraging healthy lifestyles. This includes partnerships with local health organizations and hosting events to raise awareness about health-related topics. In addition to these initiatives, the Braves often engage in community service projects and volunteer activities that encourage players, staff, and fans to give back. For the most current details regarding community initiatives and ways to get involved, it may be beneficial to check the Braves’ official web page....

What are the health and safety measures in place?

The Atlanta Braves take the health and safety of their fans, players, and staff very seriously and have implemented various measures Additionally, the Braves encourage fans to practice social distancing when possible and provide signage throughout the venue to remind everyone to maintain physical distance. Hand sanitizing stations are available throughout the stadium for easy access. The Braves also stay updated on local health guidelines and regulations, adapting their policies as necessary to ensure compliance with any mandates. Depending on the current circumstances, they may implement capacity limits or mask requirements for attendees. For the most current information on health and safety measures, fans should refer to the official website, where updates will be posted regularly. Thank you for your interest in the well-being of all at Braves games....

Help me with my Atlanta Braves customer service issue

Ask any question you have about Atlanta Braves customer service. We will do our best to get you answers right away.
We look to the Atlanta Braves issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Atlanta Braves issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated