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Ashworth, Inc. Customer FAQ

Top Answers & How-to Guides

What is Ashworth, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Ashworth, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping services?

Ashworth, Inc. does not specifically advertise gift wrapping services on their website. However, many retailers offer various packaging...
Ask any question you have about Ashworth, Inc. customer service, get an answer now.

Order Management

How can I track my order?

To track an order from Ashworth, Inc., customers can usually start by visiting the official website, where they may find relevant features After submitting the necessary information, customers should receive a summary of their order status, including its current location and estimated delivery date. It is also common for Ashworth to send confirmation emails that include tracking information once the order has shipped. If customers have created an account during their purchase, they can log in to access their order history and tracking details. This straightforward process is designed to keep customers informed about the status of their orders. For the most accurate and up-to-date information, customers are encouraged to check the official website, as it often provides the best resources for tracking their orders....

Can I cancel or change an order after it has been placed?

Once an order has been placed with Ashworth, Inc., the ability to cancel or change it depends on the order status. Generally, if the For specific guidance, customers should refer to the order confirmation email they received at the time of purchase, as this may contain details about order modifications. Additionally, it is beneficial to visit the Ashworth website for the most current information regarding their order policies. The website may provide more insight into their procedures for handling order cancellations and changes. If one needs assistance, the contact information available on the website can be useful for reaching out regarding order inquiries. Ultimately, the specific terms and conditions at the time of purchase will govern the possibilities for making any changes to an order....

How long does it take for orders to be delivered?

The delivery time for orders placed with Ashworth, Inc. can vary based on several factors, including the shipping method selected at...

Returns and Refunds

Can I return a product if I am not satisfied?

Ashworth, Inc. recognizes that customer satisfaction is of utmost importance. If you find yourself unhappy with a product purchased When preparing to return an item, it is advisable to include a receipt or proof of purchase, as this will facilitate a smoother return process. The company usually provides detailed return instructions on its website, including any specific forms that need to be filled out or how to initiate the return process. It is always a good idea to check the current return policy on the Ashworth website for the most updated information, as policies may vary or change over time. This will provide you with clarity regarding any potential restocking fees and the method of refund. Additionally, while returning products in-store may be an option depending on your location, online purchases may require mailing the items back. Ultimately, familiarizing yourself with Ashworth's return guidelines will help you navigate the process with ease and ensure you receive a resolution that meets your needs....

What is your refund policy?

Ashworth, Inc. typically adheres to a customer-friendly refund policy designed to ensure satisfaction with their apparel. Generally, In terms of refunds, customers may often receive their money back in the same form of payment used during the purchase. It is also important to note that shipping fees may not be refunded, except under specific circumstances where the return is due to a shipping error or product defect on the part of Ashworth, Inc. Customers are encouraged to review the detailed refund policy by navigating to the appropriate section of the Ashworth website. This section typically includes all necessary information regarding returns, exchange procedures, and any eligibility criteria that may apply. By consulting the website, customers can stay informed about the most current policies and guidelines regarding refunds and returns....

Product Information

What is the warranty on your products?

Ashworth, Inc. typically offers a warranty on its products to ensure customer satisfaction and quality assurance. The specifics of...

Are your products made from sustainable materials?

Ashworth, Inc. values sustainability and is committed to incorporating environmentally friendly practices into its product lines. The In addition to using sustainable materials, Ashworth strives to create high-quality products that are both durable and stylish. This commitment ensures that the apparel not only meets performance standards but also supports a more responsible approach to fashion. The company's focus extends to ethical manufacturing practices and ensuring that its supply chain is transparent and accountable. However, it is important to note that the specific materials used in Ashworth products can vary from collection to collection. For customers interested in learning more about the sustainability initiatives or specific products offered by Ashworth, the official website provides detailed information. Visitors can often find insights on the materials used, as well as any certifications related to sustainability. This can help customers make informed decisions about their apparel choices while supporting environmentally conscious efforts. Exploring the current web pages may yield timely updates on new products and sustainability initiatives that Ashworth is involved with....

Shipping Information

Do you offer international shipping?

Ashworth, Inc. does offer international shipping, but the availability and specific policies may vary based on the destination. Generally, It is important to note that shipping rates, delivery times, and customs duties may apply to international orders, which can differ significantly depending on the country to which the order is being shipped. Therefore, customers should be prepared for potential additional costs beyond the product price and standard shipping fees. To find the most accurate and up-to-date information regarding international shipping, customers are encouraged to check the shipping policy section of the Ashworth website, where they can find details on shipping options, estimated delivery times, and any restrictions that may apply to their location. This will help ensure a smooth shopping experience when purchasing Ashworth products from outside the United States....

Do you have a physical store or showroom?

Ashworth, Inc. primarily operates as an online retailer, and they do not have physical stores or showrooms in the traditional sense....

Payments and Discounts

What payment methods do you accept?

Ashworth, Inc. accepts a variety of payment methods to ensure a convenient shopping experience. Typically, customers can use major...

Do you offer discounts for bulk orders?

Ashworth, Inc. generally provides various promotional offers, including potential discounts for bulk orders, but the specifics can...

Do you offer gift wrapping services?

Ashworth, Inc. does not specifically advertise gift wrapping services on their website. However, many retailers offer various packaging...

Help me with my Ashworth, Inc. customer service issue

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