What is Ashley Stewart's return policy?

Asked 2 years ago
Ashley Stewart has a customer-friendly return policy that aims to provide a positive shopping experience. Customers have the opportunity to return items purchased online or in-store within thirty days of the purchase date. To be eligible for a return, the items must be unworn, unwashed, and in their original condition with tags still attached. For online returns, customers typically have more flexibility. They may choose to return items via mail or bring them to an Ashley Stewart store. If returning by mail, it is usually recommended to use the original packaging to ensure the items arrive safely back to the warehouse. Customers may be responsible for return shipping costs unless the return is due to a shipping error or defective item. For in-store returns, customers can simply bring their items along with the original receipt to any Ashley Stewart location. This option allows for immediate processing and refunds if all conditions of the return policy are met. It is important to note that final sale items or items marked as non-returnable are typically excluded from the standard return policy, so customers should always check the specifics at the time of purchase. To find the most current details and any updates regarding the return policy, it is suggested to look at the relevant section of the Ashley Stewart website or refer to the receipt received during purchase.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 4, 2025

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