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Argos Customer FAQ

Top Answers & How-to Guides

What is Argos's Phone Number?

The question we are asked most often is about how to talk to Argos customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I reserve an item online and pick it up in-store?

Yes, Argos offers a convenient option for customers to reserve items online for in-store pickup. This process allows shoppers to browse...
Ask any question you have about Argos customer service, get an answer now.

Recent Argos Customer Questions

How can I return item that we have used but she's just not suitable?

You can return items you’ve used if they are unsuitable, but they must be in a resaleable condition. Ensure you have your order details and the original packaging, if possible. Follow the return instructions provided on your receipt or on the Argos website to initiate the return process.
Asked Jul 21, 2025 10:06 AM

How can I return an item that is just not suitable?

To return an item that is unsuitable, you can usually do so within 30 days of purchase. Ensure the item is in its original condition and packaging. You can return it to a local Argos store or arrange for it to be collected. Keep your receipt or confirmation email as proof of purchase to facilitate the return process.
Asked Jul 21, 2025 10:05 AM

My fridgemaster temperature is number 4 the food is spoiled so what can I do please

If your Fridgemaster temperature setting is at number 4 and your food is still spoiling, check the door seal for any gaps that could let warm air in. Ensure the fridge is not overcrowded, as this can obstruct airflow. Check the temperature with a thermometer; it should ideally be around 3°C. If the temperature is higher, consider turning the dial down to a lower setting or adjusting the fridge’s location if it’s near a heat source. If issues persist, it might be necessary to consult a technician for repairs.
Asked Apr 16, 2025 6:16 PM

How do I get my 4 digit PIN code to go with my voucher from Argos

To retrieve your 4-digit PIN code for your Argos voucher, check the email or text message you received when you purchased the voucher, as it typically includes the PIN. Additionally, if you have a physical voucher, the PIN may be printed on it. If you're unable to find it, refer to the voucher's terms and conditions for any specific instructions on how to obtain your PIN.
Asked Feb 20, 2025 3:20 PM

How to set up bush abbey dab clock radio

To set up a Bush Abbey DAB clock radio, start by plugging it into a power outlet. Turn on the radio using the power button. Next, perform a DAB scan to find available stations; this usually involves pressing the "scan" or similar button until the radio searches for channels. Adjust the volume using the volume control. To set the clock, press the "clock set" button and follow the prompts to adjust the time and date. Consult the user manual for specific details on features and settings for your model.
Asked Feb 13, 2025 9:40 AM

Help me with my Argos customer service issue

Order Management

How Do I Cancel My Argos Order?

If you're having second thoughts about your Argos order, you should try to cancel it before it's too late. It's easy to cancel most...

How Do I Change My Personal Info with Argos?

The well-designed Argos website makes changing your personal information, from your delivery address, to your email address, to even...

Can I amend my order after it has been placed?

Once an order has been placed with Argos, it is generally not possible to amend the order directly. Argos has established procedures In some situations, customers may find it beneficial to cancel the existing order if it is still in a state that allows for cancellation and then place a new order with the desired changes. To see specific options available for managing orders, including any cancellation policies and procedures, it may be helpful to visit the current Argos web page where detailed information is provided. This will offer guidance tailored to the most recent updates and policies regarding order amendments....

How Do I Cancel My Argos Store Membership?

To cancel a membership with Argos, the first step is to check the specific terms and conditions of the membership program you are part If there are particular details or additional requirements for cancellation, these should be outlined in the membership section. Should the process involve any direct action, such as submitting a cancellation request, it is usually provided in a clear format within the account management tools. For those who prefer not to navigate online, it may be beneficial to refer to the customer service section of the Argos website for relevant contact information and specific instructions. This can ensure that proper proceedings are followed....

Returns and Exchanges

How Do I Exchange an Item with Argos?

If something you bought at Argos wasn't what you wanted or doesn't work correctly, you may be able to exchange it. You have 30 days...

What is the Argos returns policy?

Argos offers a straightforward returns policy that allows customers to return their items for a full refund within thirty days of purchase. If a customer wishes to return an item, they can do so either in person at an Argos store or through the postal service if they have ordered online. It is important to note that items must be unused and in their original condition to be eligible for a refund. In addition, specific products, such as personalized or made-to-order items, may have different return requirements, so it is always best to check the details for these types of purchases. For customers who received a damaged or faulty item, Argos usually provides options for replacement or refund depending on the circumstances. To stay informed about the latest returns policy and any specific guidelines, customers should refer to the current information available on the Argos website....

Does Argos offer a recycling service for old products?

Argos does not have a dedicated recycling service for old products, but it does promote responsible disposal through various initiatives....

What is the process for handling damaged items upon delivery?

When an item delivered by Argos arrives damaged, there is a specific process to follow to address the issue effectively. If a customer Next, the customer should consult the Argos website for guidance on reporting damaged goods. Typically, Argos has clear instructions on how to proceed with this matter, which often includes contacting them within a specified time frame after delivery. Customers may be required to provide evidence of the damage, such as photographs of the item and packaging, in order to facilitate a smooth resolution. In many cases, Argos will arrange for a replacement item to be sent or a full refund to be processed, depending on the customer's preference and the nature of the damage. It is advisable to familiarize oneself with Argos's return and refund policy, which is available on their website, as this can provide additional clarity on the steps involved in handling damaged items. For detailed information, the Argos website is a valuable resource....

Delivery Information

How Do I Track My Argos Delivery?

Ordering from Argos is convenient, and it's easy to track delivery of your order. You can log into your account and get the status...

How long does delivery take?

The delivery time for orders placed with Argos can vary depending on several factors, such as the delivery method chosen and the location...

Can I track my Argos order internationally?

Argos generally provides tracking services for orders within the United Kingdom. For international orders, tracking may not be as comprehensive...

What should I do if my Argos order is late?

If an order from Argos is late, it is important to first check the order confirmation email or the Argos website for any tracking information, Furthermore, Argos usually has a dedicated section on their website regarding deliveries and potential delays, which might provide insights into the situation. If the order is significantly delayed beyond the estimated delivery time, it would be beneficial to explore the latest updates available on the website. This could include information on contacting customer support for further assistance. For any inquiries regarding your order, including late deliveries, the most reliable approach is to refer to the current web page for contact information and available support options. This should help in addressing any concerns or issues related to a late order efficiently....

In-Store Services

Can I order online and collect in-store?

Yes, Argos offers the option to order online and collect in-store, which is a convenient choice for many customers. By selecting the...

Can I check product availability in my local store?

Yes, customers can check product availability in their local Argos store through the Argos website. When browsing for a specific item,...

Can I reserve an item online and pick it up in-store?

Yes, Argos offers a convenient option for customers to reserve items online for in-store pickup. This process allows shoppers to browse...

Payments and Charges

What payment methods does Argos accept?

Argos offers a variety of payment methods to make shopping convenient for its customers. Generally, customers can pay using Visa and In addition, customers have the option of using gift cards, which can be a wonderful way to shop during special occasions or holidays. To ensure a smooth transaction, it is advisable for customers to check the specific payment options available for their chosen shopping method, whether online or at a physical location. For the most accurate and up-to-date information on payment methods, it is always a good idea to look on the current Argos website....

What is the Argos price match policy?

Argos operates a price match policy designed to ensure customers receive the best possible value for their purchases. Under this policy, Moreover, the competitor's price must be publicly available and cannot include delivery fees or any promotional discounts that may apply only under specific circumstances. It is also important to note that the price match can only be claimed at the time of purchase, meaning customers should inform a member of staff about the price they have found elsewhere prior to completing their transaction. Customers should check the latest information on the current Argos website or ask staff in-store for clarification on the specifics of the policy, as terms and conditions may vary. Being informed about the details will help ensure a seamless shopping experience....

Do Argos products come with a warranty?

Argos products typically come with a warranty, which may vary depending on the type of product purchased. Most new items sold by Argos Additionally, Argos offers a protection plan called "Product Care," which provides extended coverage beyond the standard warranty for an additional fee. This plan can include benefits such as accidental damage coverage and repairs, ensuring peace of mind for customers. To find detailed warranty information about a specific product, customers are encouraged to consult the product page on the Argos website. There, they can find warranty details, coverage options, and specific terms and conditions. It is always a good idea to read the warranty information before making a purchase to understand what is covered and for how long....

What are the delivery charges for Argos orders?

Argos offers a variety of delivery services, and the charges associated with these can vary depending on the specific service chosen,...
We look to the Argos issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Argos issues reported to GetHuman
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