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AmericanMuscle.com Customer FAQ

Top Answers & How-to Guides

What is AmericanMuscle.com's Phone Number?

The question we are asked most often is about how to talk to AmericanMuscle.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer a price match guarantee at AmericanMuscle.com?

AmericanMuscle.com does have a price match guarantee policy. This means that if you find a lower price on an identical item from a It is worth noting that certain conditions may apply to the price match guarantee. For instance, limited-time promotions, clearance items, and certain items with restricted availability may not qualify. It is also important to keep in mind that the price match is typically applicable before a purchase is made rather than after. For customers seeking more specific details about the price match guarantee, including any potential limitations or requirements, it may be beneficial to visit the AmericanMuscle.com website directly. There, one can find comprehensive information regarding the terms and conditions associated with their price match policy. This ensures that customers are well-informed and can take full advantage of the savings on quality American muscle car parts....
Ask any question you have about AmericanMuscle.com customer service, get an answer now.

Ordering and Shipping

How do I place an order?

Placing an order with AmericanMuscle.com is a straightforward process that typically involves a few key steps. First, visitors should Once a customer finds the desired item, they can select the quantity and any specific options available, such as color or style. Following this, the product can be added to the shopping cart. It is important for customers to review their cart for accuracy before proceeding to checkout. During the checkout process, customers will need to provide their shipping information, select a shipping method, and enter payment details. AmericanMuscle.com usually accepts various payment options, ensuring convenience for customers. After confirming the order details, customers can finalize their purchase. A confirmation email detailing the order will typically be sent shortly after. For any further assistance, shoppers may want to check the current web page for contact information or additional resources related to their order....

How do I check the status of my order?

To check the status of an order placed with AmericanMuscle.com, a customer can typically visit the website and navigate to the order...

Can I track my order?

Yes, you can track your order placed through AmericanMuscle.com. When an order is shipped, a tracking number is typically provided....

Do you offer international shipping?

AmericanMuscle.com primarily focuses on serving customers within the United States. However, they do offer limited international shipping...

How long does shipping take?

Shipping times for orders placed through AmericanMuscle.com can vary depending on several factors, such as the selected shipping method, It is important to note that shipping times can also be influenced by external factors like weather conditions or high demand periods, such as holiday seasons. For the most accurate, up-to-date information regarding shipping times, customers are encouraged to refer to the current web page dedicated to shipping policies on AmericanMuscle.com. This page often contains detailed information about different shipping options, costs, and estimated delivery times based on specific locations. Moreover, customers can usually track their orders once they are shipped to stay informed about their delivery status....

Can I cancel or change my order?

When it comes to canceling or changing an order placed through AmericanMuscle.com, it is important to act quickly. Orders can typically If you find that you need to change your order, such as updating the product selection, correct shipping information, or adjusting quantities, it is advisable to check your current order status directly on their website. There may be options available for making adjustments before the order is shipped. For concerns regarding cancellation, it is recommended to review the current policies listed on the AmericanMuscle.com website, as this will provide the most accurate and up-to-date information regarding their procedures. Additionally, looking for contact information on their web page can offer guidance on how to proceed with specific issues related to your order....

Payments and Policies

What payment methods do you accept?

AmericanMuscle.com offers a variety of payment methods to accommodate customer preferences. Commonly accepted methods include major...

What is your return policy?

AmericanMuscle.com is committed to ensuring customer satisfaction and has a clear return policy in place to facilitate returns when Certain items, such as installed or custom-modified parts, may not be eligible for return, so it is advisable to double-check the details pertaining to specific products. Additionally, shipping costs for returning items may be the responsibility of the customer unless the return is due to an error on the part of AmericanMuscle.com, such as receiving a damaged or incorrect item. For a smooth return experience, customers are encouraged to initiate the return process using the instructions provided on the website. It is also a good idea to keep records of all communications and ensure that returns are sent back using a trackable shipping method. For the latest and most specific information regarding returns, including any conditions that may apply or changes to the policy, it is best to visit the current page on AmericanMuscle.com dedicated to their return policy. There, customers can find detailed instructions and guidelines to ensure a hassle-free return experience....

What is your price matching policy?

AmericanMuscle.com is known for providing quality parts and accessories for muscle cars, and they strive to offer competitive pricing To initiate a price match request, customers typically need to provide specific information, such as proof of the lower price, which may include a link or screenshot of the competitor's listing. Certain terms and conditions apply to the policy. For example, the item must be exactly the same in terms of brand and model, and it must be in stock at the competitor's location. Additionally, any shipping costs and promotional offers should also be considered. It is important for customers to review the details of the policy on AmericanMuscle.com itself, as this will provide the most accurate and current information regarding price matching, including any limitations or exclusions. Customers may find the relevant information on the official website, and it is advisable to consult this resource for the latest updates....

What is your policy on backordered items at AmericanMuscle.com?

AmericanMuscle.com has a clear policy regarding backordered items to ensure customers are well-informed during their purchasing experience. It is important for customers to note that the estimated restock dates are subject to change based on various factors such as supplier timelines or manufacturing schedules. AmericanMuscle.com encourages customers to check the product page for any updates regarding backordered items, as it may reflect the most current availability status. In cases where backordered items are ordered, the company typically waits until all items in an order are available to ship, unless a customer specifies otherwise during the checkout process. If a customer prefers to receive in-stock items sooner, they may have the option to place separate orders for backordered and readily available products. For the most detailed and up-to-date information about their backorder policy and specific items, it is advisable to visit the AmericanMuscle.com website directly or consult the relevant sections pertaining to order fulfillment and policies....

Are there any membership discounts available at AmericanMuscle.com?

AmericanMuscle.com frequently offers various promotions and discounts, including membership deals for loyal customers, although specific Customers should also take the time to explore any loyalty programs or points systems that may be available, as these can further enhance the shopping experience by offering future discounts based on purchases. For the most accurate and current information, checking the website and any relevant announcements is the best approach....

Do you offer a price match guarantee at AmericanMuscle.com?

AmericanMuscle.com does have a price match guarantee policy. This means that if you find a lower price on an identical item from a It is worth noting that certain conditions may apply to the price match guarantee. For instance, limited-time promotions, clearance items, and certain items with restricted availability may not qualify. It is also important to keep in mind that the price match is typically applicable before a purchase is made rather than after. For customers seeking more specific details about the price match guarantee, including any potential limitations or requirements, it may be beneficial to visit the AmericanMuscle.com website directly. There, one can find comprehensive information regarding the terms and conditions associated with their price match policy. This ensures that customers are well-informed and can take full advantage of the savings on quality American muscle car parts....

Products and Services

What is the warranty on your products?

AmericanMuscle.com typically offers a range of warranties depending on the type of product being purchased. While specific warranty Additionally, it is important for customers to familiarize themselves with the specific warranty information associated with each product at the time of purchase. This information is often available on the product page and can help clarify any restrictions or conditions that may apply. Customers are encouraged to review these details to ensure they understand what is covered. For the most accurate and current warranty information, it is advisable to check the respective product description or terms listed on AmericanMuscle.com....

Do you offer installation services?

AmericanMuscle.com does not directly offer installation services. However, they provide a wealth of resources designed to assist customers For those who prefer professional assistance, it is advisable to consult local automotive shops or mechanics that specialize in muscle car modifications and installations. If you are looking for specific recommendations or experiences shared by fellow enthusiasts regarding installation services, this discussion board may have valuable insights. It might be helpful to check the current webpage for any additional information regarding installation resources or recommendations....

What types of performance parts are available on AmericanMuscle.com?

AmericanMuscle.com offers a diverse range of performance parts designed specifically for muscle cars, catering to various needs and For engine performance, customers will find options such as cold air intakes, performance chip programmers, and high-performance camshafts. These parts aim to boost horsepower and torque, providing an exhilarating driving experience. The suspension category includes performance shocks, struts, lowering springs, and complete suspension kits, all designed to improve handling and stability. Upgrading the suspension can lead to enhanced cornering abilities and a more responsive ride. Exhaust systems at AmericanMuscle.com feature a variety of options, including cat-back exhaust kits, axle-back systems, and headers. These parts are tailored to provide better exhaust flow, resulting in increased power and a more aggressive sound. In addition, the site offers an extensive range of drivetrain components, such as differential upgrades, performance clutches, and driveshafts, which contribute to improved power delivery and overall performance. AmericanMuscle.com also stocks many other performance accessories, such as tuning devices and gauges, allowing customers to personalize their vehicles further. Overall, the variety of performance parts available allows muscle car enthusiasts to modify and optimize their vehicles to meet their performance goals while maintaining a unique style. For more detailed information, it may be helpful to look directly on AmericanMuscle.com....

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