How quickly can I expect a service provider to be assigned to my request?

Asked 2 years ago
The time it takes for a service provider to be assigned to your request can vary based on several factors, including the type of service requested, the specific situation, and the availability of providers in your area. Generally, American Home Shield strives to respond quickly to service requests to ensure that homeowners can receive necessary assistance as soon as possible. Typically, a service provider may be assigned within a few hours to a couple of days after the request is submitted. However, in some cases, external factors such as high demand or weather conditions might cause delays. It is advisable to regularly check the current status of your service request online. For specific details, visiting the appropriate section on the American Home Shield website may provide useful information.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 3, 2025

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