How can I view the status of my service request?

Asked 5 months ago
To view the status of a service request with American Home Shield, individuals typically have a few options available. One of the most convenient ways is to visit the official website, where there may be a dedicated customer portal designed for tracking service requests. Customers can usually log in using their account credentials to check the updated status of their requests, including any notes from technicians and estimated time frames for completion. Additionally, it is often possible to receive status updates via email or text notifications, depending on the preferences set in the account. For the most accurate and current information, it is advisable to navigate to the American Home Shield website where specific instructions and access to the customer portal can be found.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 3, 2025

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