What should I do if I need to cancel a task?

Asked 4 months ago
If a user needs to cancel a task on the Airtasker platform, the process is generally straightforward but may vary depending on the circumstances surrounding the task. First, it is important to communicate with the assigned tasker through the messaging function within the Airtasker app or website. This allows for a clear and respectful dialogue regarding the cancellation. After initiating that conversation, the user can proceed to cancel the task by navigating to the task details in their Airtasker account and selecting the option to cancel. Cancelation policies may apply, and users should be aware that cancelling a task may influence their rating or account standing. It is advisable to check any specific responsivities in the task listing or guidelines provided by Airtasker regarding cancellations. If the task has not started yet, users may not incur any fees; however, once a task has begun, cancellation could result in a partial payment to the tasker. For additional details regarding cancellation policies or if a user encounters difficulties, reviewing the information available on the Airtasker website can provide further clarification.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 26, 2025

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