Aer Lingus Customer FAQ

If you are flying Aer Lingus with an infant, knowing what you can and cannot bring on the flight can take the stress out of your trip....

If you have booked a flight on Aer Lingus, you should learn about Aer Lingus' baggage fees. These fees change depending on the weight...

Aer Lingus is a flight operator that provides transatlantic and European flights. If you have a lot of baggage, its best to let the...

Aer Lingus allows passengers to bring one carry-on bag on board, with specific size and weight restrictions. The maximum dimensions...

The cost to check a bag on Aer Lingus flights can vary depending on several factors, including the destination, the fare type purchased, As of the latest information, the fees for checked baggage can range approximately from 25 to 80 Euros or more for each way, depending on the flight route and timing of the payment. It is often more economical to add checked baggage during the initial booking rather than at the airport. Additionally, Aer Lingus sometimes provides promotional offers, so it is worth checking the official website for the most current rates and terms. For specific and accurate pricing, passengers are encouraged to visit the Aer Lingus website, where they can find detailed information tailored to their particular travel circumstances....

Aer Lingus has specific guidelines regarding the transportation of sporting equipment, which falls under their general baggage policy. Different types of sporting equipment may be treated differently. For example, items such as golf clubs, surfboards, bicycles, and skis can typically be transported as checked baggage. However, these items often have specific size and weight limits. Passengers should be aware that there may be additional fees associated with checking in larger items or items that exceed standard weight limits. It is essential to note that sporting equipment should be adequately packed to prevent damage during travel. For optimal preparation, Aer Lingus recommends informing them at the time of baggage check-in that you will be transporting sporting equipment. This ensures that the airline can accommodate the equipment safely and efficiently. In addition, travelers should always check the latest updates on the Aer Lingus website, as policies can change, and specific rules may apply depending on the route. Furthermore, there may be different allowances for various fare types, so it is advisable to examine the specific ticket conditions that apply to each passenger. Always review the current baggage policy on Aer Lingus's official website for the most accurate and up-to-date information on sporting equipment and any related fees or allowances....

As is typical of plans, they do change unexpectedly which may lead to you changing your Aer Lingus flight. Lucky for customers of the...

To cancel your Aer Lingus flight, visit the official website and click on "Manage Trip." Log in or enter your booking details, select...

Aer Lingus offers a variety of options to manage bookings, which allows passengers to customize their travel experience effectively. Once logged in, passengers can make necessary changes, such as updating personal information, selecting seats, and adding baggage. Aer Lingus provides options for adding flight extras as well, including priority boarding and in-flight meals. Additionally, if a traveler needs to change their travel dates or destination, they can often do this through the online management system, though fees may apply based on the fare type. For those looking to cancel their flight, Aer Lingus provides guidelines on how to process cancellations directly through their online platform, along with information regarding refund eligibility. It is important to be mindful of the fare rules associated with the booking as they may impact what options are available. Travelers should also consider checking out the Aer Lingus website for specific policies related to managing bookings during travel disruptions or unforeseen events. Ultimately, accessing the management options provided by Aer Lingus allows for a more personalized travel experience, enabling passengers to tailor their flights to better suit their needs. For the most accurate and updated information, it is advisable to visit the official Aer Lingus website....

This guide by Aer Lingus provides steps to handle a missing bag after a flight. Report the issue at the airport, file a PIR, track...

Aer Lingus has specific policies regarding traveling with pets. Generally, the airline allows small pets, such as cats and dogs, to It is also essential for pet owners to ensure that their pets are fit for travel and that all necessary vaccinations and health certificates are in place. Furthermore, there may be restrictions based on your travel destination, so it is advisable to review the airline's pet travel guidelines carefully. For the most accurate and up-to-date information, including any potential fees, it is best to check Aer Lingus's official website, particularly their travel with pets section....

Aer Lingus has a specific policy concerning unaccompanied minors to ensure their safety and comfort during travel. An unaccompanied When booking a flight for an unaccompanied minor, it is important to notify Aer Lingus at the time of booking, as specific arrangements need to be made. The airline provides dedicated services to assist unaccompanied minors, including an escort who will accompany the child from check-in through to boarding and upon arrival at their destination. The service is mandatory for children aged between five and twelve. It is also worth noting that for minors between the ages of twelve and seventeen, the service is optional, and parents or guardians can choose whether they would like their child to use the unaccompanied minor service. Aer Lingus recommends that guardians or parents prepare their children for the journey by explaining the process and what to expect during their trip. It is advisable to visit the current Aer Lingus website for specific details regarding fees, procedures, and any additional requirements related to the unaccompanied minors service. This will help ensure that all necessary steps are taken to facilitate a smooth travel experience....

Aer Lingus has established a policy to accommodate pregnant passengers, ensuring their travel experience is as safe and comfortable Aer Lingus recommends bringing a letter from a doctor confirming the expected due date and stating the passenger is fit to fly, especially if they are in their third trimester. This documentation may be requested during check-in or boarding. Additionally, all expectant mothers are encouraged to inform the airline about their pregnancy status when booking, to ensure any necessary assistance can be provided. For the most current information regarding specific conditions or any additional requirements related to traveling while pregnant, it is a good idea to refer to the Aer Lingus website or their official customer service resources....

Yes, Aer Lingus allows passengers to bring musical instruments on board, but certain regulations apply. Instruments can typically be...

Aer Lingus generally allows passengers to bring their own food on board. However, there may be restrictions regarding certain types...

Aer Lingus prioritizes the health and safety of its passengers and crew, particularly in light of the ongoing global health situation. Firstly, Aer Lingus has enhanced its cleaning procedures. The airline employs thorough disinfecting processes for all aircraft, focusing on high-touch surfaces in the cabin and restrooms. This includes using hospital-grade disinfectants that effectively kill viruses and bacteria. The airline has also integrated state-of-the-art air filtration systems on its flights. The cabin air is refreshed every few minutes using HEPA filters similar to those in hospitals, which help to remove airborne particles, including germs and viruses. In terms of passenger interaction, Aer Lingus has modified its boarding and disembarkation processes to allow for social distancing whenever possible. Passengers may be required to wear face masks during the flight, especially in situations where maintaining distance is challenging. The airline offers guidance on when masks should remain on, and they are recommended for the entire duration of the flight, subject to local regulations. Aer Lingus has also adapted its in-flight services to reduce contact between the crew and passengers. This includes the introduction of contactless options for meals and refreshments. Additionally, passengers are typically encouraged to check in online and use mobile boarding passes to limit interactions at the airport. For the most up-to-date information about Aer Lingus health and safety protocols, it is advisable to visit the airline's official website, where further details and any changes in procedures can be checked....

Aer Lingus offers several convenient options for checking in, catering to both digital and in-person preferences. Passengers can check For those who prefer the traditional approach, Aer Lingus provides the option to check in at the airport. There are dedicated check-in counters for passengers, and the recommended arrival time is at least two hours before international flights and at least one hour before domestic flights. Additionally, Aer Lingus has self-service kiosks available at many airports for passengers who wish to check in and print their boarding passes without the need to wait in line at a counter. Overall, Aer Lingus aims to provide flexibility in the check-in process, ensuring a smooth start to the travel experience. For further details or any specific requirements, it might be helpful to check the current information on Aer Lingus's official website....

Yes, passengers traveling with Aer Lingus have the option to pre-book their seats on flights. This service allows individuals to select...

When traveling with Aer Lingus, the documents required may vary based on the departure and arrival locations, as well as individual Additionally, travelers should be aware of any visa requirements for their destination. Some countries may require a visa prior to departure or upon arrival. It is advisable to check the specific entry requirements for the country you are visiting, as they can change frequently based on government regulations or health advisories. For passengers flying to or from the United States, additional documentation such as ESTA approval under the Visa Waiver Program may be required for eligible travelers. It is best to consult the official Aer Lingus website for the latest information regarding travel restrictions, entry requirements, and any additional documentation that may be needed based on specific travel plans....

When planning a trip with Aer Lingus, it is essential to stay informed about travel restrictions, as these can vary by destination For international flights, Aer Lingus typically advises passengers to check the official government websites for the countries they plan to visit or transit through. This is crucial to ensure adherence to the latest guidelines, as restrictions can differ significantly based on local conditions. Additionally, returning to one’s country may involve different guidelines that travelers should be prepared for in advance. It is also a good idea to review Aer Lingus's travel updates on their official website. They provide valuable information regarding health and safety regulations, as well as any necessary documents that may be required for travel. Remember that the situation can change rapidly, so travelers should stay updated on any changes leading up to their departure date. Passengers can find the most accurate and up-to-date information directly on the Aer Lingus website, which includes links to government resources and travel advisories....

Earning Aer Lingus Avios points can be a rewarding experience, and there are several ways to accumulate these valuable points. First In addition to flying, customers can also earn Avios points by booking flights with partner airlines within the International Airlines Group (IAG), which includes British Airways, Iberia, and others. You may want to check Aer Lingus's website for a complete list of partner airlines, as well as specific earning rates for each. Another popular way to earn Avios is through everyday spending. Aer Lingus has various partnerships with hotels, car rental services, and retail companies that offer points for shopping or purchasing their services. It is beneficial to join the AerClub loyalty program, where members receive exclusive offers and opportunities to earn bonus Avios points. Furthermore, using a credit card that earns Avios points for purchases can significantly boost the number of points you collect. For the most current opportunities and promotions, visiting the Aer Lingus website can be very helpful....

Aer Lingus has a specific policy in place for unaccompanied minors, which is designed to ensure the safety and security of children When booking a flight for an unaccompanied minor, parents or guardians must notify Aer Lingus in advance. It is essential to provide all necessary information about the child and their travel itinerary. The airline typically charges a service fee for this unaccompanied minor service, and this fee is in addition to the standard fare. During the flight, unaccompanied minors are usually seated in a designated area, and cabin crew members are trained to look after them closely. Parents are encouraged to accompany their child to the departure gate and to ensure that a responsible adult is available to collect them at their arrival destination. Furthermore, Aer Lingus provides guidelines for what items the child may bring on board, such as a small bag with personal belongings, and it is advisable to pack comforts like snacks or entertainment to make the journey pleasant. For the most up-to-date and specific information regarding policies and service fees, it is always a good idea to check the current Aer Lingus webpage that details these services....