What is the Advisory, Conciliation and Arbitration Service (ACAS)?
The Advisory, Conciliation and Arbitration Service, commonly referred to as ACAS, is a UK-based organization that plays a pivotal role in improving workplace relations. Established to provide expertise and guidance, ACAS focuses on helping employers and employees resolve disputes and fostering a positive working environment. Their services include advisory assistance on a range of employment matters, such as contracts, grievances, and disciplinary procedures.
In addition to offering advice, ACAS provides conciliation services, which aim to help both parties in a dispute reach a mutually agreeable resolution without the need for an adversarial process. This approach is particularly beneficial in avoiding the escalation of conflicts and promoting harmonious relationships within the workplace.
ACAS also engages in arbitration services, where an independent third party helps resolve disputes by making a binding decision. Moreover, ACAS plays a significant role in educating and training employers and employees on best practices and legal obligations. For those seeking further information or specific guidance, it may be helpful to visit the current ACAS web page for comprehensive resources and contact details.

Answered Aug 26, 2025
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