Are employers required to participate in ACAS conciliation?

Asked 2 years ago
In the United Kingdom, employers are not legally required to participate in conciliation through the Advisory, Conciliation and Arbitration Service, commonly known as ACAS. However, it is often seen as a recommended step in resolving workplace disputes before progressing to an employment tribunal. The purpose of the conciliation process is to facilitate communication between the parties involved, helping them reach a mutually acceptable resolution. Employers may find that engaging in ACAS conciliation can be beneficial in terms of saving time, reducing costs, and maintaining a positive working relationship with employees. When a claim is submitted to an employment tribunal, it is typically required that the parties have contacted ACAS to explore conciliation options first. This requirement encourages parties to consider alternative dispute resolution methods and potentially resolve issues without formal legal proceedings. If you are exploring specific circumstances or would like detailed guidance, it may be useful to check the current ACAS website for more information, resources, and contact details pertaining to your inquiry.
Christian Allen is the editor / author responsible for this content.
Answered Aug 26, 2025

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