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Activision Customer FAQ

Top Answers & How-to Guides

What is Activision's Phone Number?

The question we are asked most often is about how to talk to Activision customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover Access to My Activision Account?

If you lost access to your Activision account, you can recover it in a few simple steps with these helpful tips.

What Do I Do If There Are Missing Items from My Activision Account?

If you realize that items are missing from your account, it may be because unauthorized people have gained access to your account....
Ask any question you have about Activision customer service, get an answer now.

Recent Activision Customer Questions

I’m not receiving verification for my email to change my password

Please check your spam or junk email folder, as verification emails sometimes get filtered there. Ensure that you entered the correct email address and attempt to resend the verification email. If the problem persists, try using a different browser or device.
Asked Aug 12, 2024 7:44 PM

Someone changed the email at my activision account and Now i dont habe access to my account

We're really sorry to hear that you're having trouble with your Activision account. If the email on your Activision account has been changed without your consent, it's recommended to reset your password as soon as possible. If you cannot access the account at all, you will need to submit a hacked account form through Activision Support. They have a dedicated team who work on account recovery. Provide as many details as possible about your account. However, due to the high volume of cases, responses can take quite some time. Always make sure to secure your account with strong and unique passwords to prevent unauthorized access.
Asked Apr 3, 2024 8:49 AM

Warum sehe ich meine Freunde auf PC und Play Station nicht mehr obwohl Crossplay aktiviert ist?

Mehrere Faktoren könnten darauf zurückzuführen sein, dass Sie Ihre Freunde auf PC und PlayStation trotz aktiviertem Crossplay nicht mehr sehen können. Dies könnte an Netzwerkproblemen, Serverproblemen oder an Einstellungen auf den einzelnen Plattformen liegen. Es kann auch möglich sein, dass eine Partei ihr Crossplay deaktiviert hat oder dass es ein temporäres technisches Problem gibt, das Activision noch beheben muss. Es ist auch wichtig zu prüfen, ob beide Geräte auf die neueste Software-Version aktualisiert sind, da dies ebenfalls zu Kompatibilitätsproblemen führen kann.
Asked Feb 28, 2024 5:06 PM

Help me with my Activision customer service issue

Account Recovery

How Do I Recover Access to My Activision Account?

If you lost access to your Activision account, you can recover it in a few simple steps with these helpful tips.

What Do I Do If There Are Missing Items from My Activision Account?

If you realize that items are missing from your account, it may be because unauthorized people have gained access to your account....

How Do I Appeal a Ban on Activision?

To appeal a ban on Activision, visit the support site, log in, and go to the "Appeal a Ban" section. Select the game,

How can I change my username in Activision?

To change your username in Activision, you will need to follow a few steps. First, you should log into your Activision account on the...

What is the process for merging accounts across different platforms?

Merging accounts across different platforms can be a vital concern for gamers who wish to consolidate their progress and purchases. First, players should ensure they have accounts on the platforms they wish to merge, such as PlayStation, Xbox, or PC. After verifying account ownership, players can visit the official Activision website and log into their Activision account. There, they must navigate to the account linking section. This section usually allows users to add, verify, and link their various platform accounts to their Activision profile. Once the accounts are linked, players may have the option to request a merge if that feature is available. It is important to follow the specific instructions provided during this process carefully. Please note that the transfer of progress or certain items may depend on the game in question and the platform policies. Additionally, it is wise to read through any terms or conditions regarding account merging, as specific requirements may exist. Should players have questions or need further assistance, it is advisable to check the Activision website for current information on support and resources....

Game Performance

What are the system requirements for Activision games?

The system requirements for Activision games can vary significantly depending on the specific title in question. Activision publishes For most contemporary PC games, including those from Activision, players generally need to consider their operating system, processor, memory, and graphics card capabilities. Typically, the minimum system requirements will provide a baseline for running the game, while recommended requirements will suggest the ideal specifications for a smooth experience. For example, a game may require a specific version of Windows, a certain number of gigabytes of RAM, and a graphics card with at least a certain level of performance, such as one from recent generations. For the most accurate and detailed information, it is advisable for players to visit the official Activision website or the specific game page. There, they can find the most current system requirements listed for each title. Additionally, system requirements may be updated or changed based on game patches, new content releases, or optimization efforts. Thus, checking the official source ensures that players have the latest information necessary to enjoy their gaming experience fully, tailored to the specific title they are interested in....

What should I do if I encounter connection issues in Activision games?

Experiencing connection issues in Activision games can be quite frustrating, but there are several steps one can take to troubleshoot Next, ensure that your internet connection is stable. Testing a different connection, such as switching from Wi-Fi to a wired Ethernet connection, can help determine if the issue is related to your network. Additionally, restarting your router or modem may resolve any temporary connectivity glitches. It is also advisable to check for updates. Ensure that your game is updated to the latest version, as patches often address connectivity issues. Furthermore, disabling any VPNs or firewalls temporarily can eliminate potential interference with the game’s connection to the servers. If the issue persists, reviewing the troubleshooting tips provided in the FAQs on the official Activision support page may provide additional solutions. Community forums can also be valuable resources, as other players may have encountered similar issues and found effective solutions. In the event that none of these methods resolve the issue, players can explore the support options available on the Activision website for further assistance....

Are there resources available for troubleshooting Activision game performance?

Activision offers several resources to assist players in troubleshooting game performance issues. Typically, players can find valuable Additionally, Activision maintains a support portal that includes articles related to system requirements, setup suggestions, and compatibility issues. Players can benefit from the community forums, where fellow gamers share their experiences and potential solutions to similar problems. Often, insights from other players can provide a different perspective on overcoming technical challenges. It is also advisable to keep game clients updated, as developers frequently release patches and updates that enhance performance and fix bugs. Players should ensure that their graphics drivers and system software are up to date, which can also contribute to an improved gaming experience. By utilizing these resources, players can usually find effective ways to resolve performance issues. For the latest information and guidance, it is a good idea to visit the official Activision support page....

Community and Gameplay

How can I find friends or build a team in Activision games?

Building a team or finding friends in Activision games can enhance your gaming experience significantly. Activision provides several Additionally, many Activision games have robust social features where players can join community groups or clans. These groups often focus on specific play styles or goals, allowing players to collaborate with like-minded individuals. Players can search for these groups within the game's interface or on official forums related to the specific game. Another effective method for finding friends is participating in online forums or platforms dedicated to the specific game. These communities often discuss strategies, share clips, and help players find team members. For more specific instructions or to explore new features, players may want to check out the resources available on the Activision website, which frequently updates information related to their games....

Are there community guidelines for gameplay in Activision games?

Yes, Activision games do have community guidelines that are designed to promote a positive and enjoyable gaming experience for all Additionally, players are expected to follow protocols regarding in-game behavior, including respecting teammates and opponents alike. Engaging in constructive communication and reporting any inappropriate behavior are also important components of maintaining a healthy gaming environment. Activision usually emphasizes the importance of these guidelines across its various games, such as Call of Duty and other franchises. For the most accurate and up-to-date details on community guidelines, it is advisable to check the official Activision website or the specific game’s page. There, players can find extensive information about community standards, reporting procedures, and how to contribute positively to the gaming community....

In-Game Content

What are the policies regarding in-game purchases?

Activision has established several policies concerning in-game purchases that aim to create a fair and enjoyable experience for all Activision is committed to transparency regarding these transactions, typically providing clear information about the costs and the items available for purchase within their games. Players can generally find details regarding in-game purchases in the game's menu or on the official game website. Moreover, Activision applies certain age restrictions and guidelines to ensure that players make informed decisions. Depending on the game, players may be required to confirm their purchases or set parental controls to help manage spending, particularly for younger audiences. Activision has also introduced various payment methods to make transactions more convenient and secure. For the most accurate and detailed information about specific in-game purchase policies, it is advisable to refer to the official Activision website or the respective game’s official documentation. This will provide the latest updates, policy changes, and guidelines regarding in-game purchases....

How can I redeem codes for in-game content?

To redeem codes for in-game content in Activision games, players typically need to follow a specific process that can vary slightly After locating the code redemption section, players will be prompted to enter the code they wish to redeem. It is important to ensure that the code is entered accurately, as any errors may prevent successful redemption. Upon submission, players should see a confirmation message indicating that the content has been successfully added to their account. For specifics and potential variations based on the game or platform, it is advisable to check the official Activision website or the support section related to your specific game. This will provide the most accurate and helpful guidance on the redemption process....
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