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About.com Customer FAQ

Top Answers & How-to Guides

What is About.com's Phone Number?

The question we are asked most often is about how to talk to About.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I reset my password?

To reset a password for an account on About.com, users typically need to navigate to the login page. Often, there is a link labeled It is important to check the email inbox used for the account, including the spam or junk folder, in case the reset email is directed there. Additionally, users should ensure that they are following all the provided instructions carefully to successfully reset their password. If the reset process does not work for some reason, there may be helpful information available directly on the current web page regarding troubleshooting steps. This information can guide users through various scenarios they may encounter during the password reset process. Overall, the password recovery options are designed to be user-friendly and ensure account security while allowing access....

Can I create an account on About.com to save my favorite articles?

About.com does not offer a feature that allows users to create accounts to save favorite articles directly on its platform. The website However, users have alternative methods they can consider for keeping track of their favorite articles. One way is to bookmark the articles in their web browser, which allows for easy access later. Another option is to utilize note-taking or document applications to copy and save links to articles of interest. For more specific functions or features related to account creation or saving articles, visitors may want to look for updated information on the current web page, as details can evolve....
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Account and Password Management

How can I reset my password?

To reset a password for an account on About.com, users typically need to navigate to the login page. Often, there is a link labeled It is important to check the email inbox used for the account, including the spam or junk folder, in case the reset email is directed there. Additionally, users should ensure that they are following all the provided instructions carefully to successfully reset their password. If the reset process does not work for some reason, there may be helpful information available directly on the current web page regarding troubleshooting steps. This information can guide users through various scenarios they may encounter during the password reset process. Overall, the password recovery options are designed to be user-friendly and ensure account security while allowing access....

Can I create an account on About.com to save my favorite articles?

About.com does not offer a feature that allows users to create accounts to save favorite articles directly on its platform. The website However, users have alternative methods they can consider for keeping track of their favorite articles. One way is to bookmark the articles in their web browser, which allows for easy access later. Another option is to utilize note-taking or document applications to copy and save links to articles of interest. For more specific functions or features related to account creation or saving articles, visitors may want to look for updated information on the current web page, as details can evolve....

Content and Topics

What topics does About.com cover?

About.com, which has rebranded itself to simply "About," offers a vast array of topics catering to a wide audience. The platform is In the health category, for instance, users can find resources related to wellness, medical conditions, nutrition, and fitness. The home improvement section may include DIY projects, gardening tips, and interior design ideas. For those interested in technology, About.com offers insights into gadgets, software, and tech trends that are impacting daily life. Additionally, the platform has dedicated sections for hobbies, arts and crafts, and various sports. The travel section provides advice on destinations, budget travel tips, and cultural experiences. For food enthusiasts, there is a wealth of recipes, cooking techniques, and dining recommendations. Personal finance covers budgeting, investing, and saving strategies. Overall, About.com aims to be a comprehensive resource for anyone looking to expand their knowledge and find reliable information across a multitude of topics. To explore specific subjects or find the latest articles, it may be helpful to browse the current web page for more details....

How often is content updated on About.com?

About.com places a strong emphasis on providing fresh and relevant content to its users. The frequency of content updates can vary Additionally, About.com often features contributions from a diverse range of expert guides who are responsible for curating and updating the content within their areas of specialization. This collaborative approach allows for a dynamic flow of information and diverse perspectives. Users can often notice new articles, updated guides, and fresh resources on the site, contributing to a rich user experience. For the most current updates, it is advisable to check specific topic pages, as they may highlight recent changes or additions. Information about updates and new content can typically be found directly on the site itself....

How does About.com source its information and articles?

About.com, which is now known as Dotdash Meredith following a rebranding, sources its information and articles through a blend of expert In crafting articles, these experts leverage a variety of reputable sources, including academic journals, books, and established websites. The goal is to present clear, fact-based information that readers can trust. Additionally, the editorial team conducts rigorous reviews to ensure accuracy and quality in all published content. About.com places a strong emphasis on updating its articles regularly to reflect new findings, trends, and changes in various fields. This commitment to providing up-to-date information is essential in maintaining the integrity and relevance of the content. They also often incorporate user feedback to improve and refine their articles, ensuring that they meet the needs of their audience. For those interested in understanding more about the specific practices of About.com and how their content is generated, the current web page may contain further details or resources. Overall, the approach is designed to empower readers with reliable information that helps them make informed decisions....

Can I customize the topics I see on About.com based on my interests?

About.com aims to provide a personalized experience for its users by allowing customization of topics based on individual interests....

Content Usage and Rights

Can I share or republish content from About.com?

Sharing or republishing content from About.com is generally subject to specific guidelines and restrictions. It is important to understand In some cases, About.com may allow limited sharing of brief excerpts for educational or review purposes, provided that proper attribution is given to the original source. However, for any substantial use or reproduction, it is advisable to seek permission directly from the copyright holder or publisher, as they can provide the most accurate information regarding their policy. For more detailed information, users may want to review the current web page for any terms of use or contact information that may be relevant to their inquiries. This will ensure compliance with copyright laws and respect for the original creators' rights....

Are there any fees or charges for using About.com?

About.com is a free resource for users seeking information across a wide range of topics. The website is designed to provide access...

Can I download articles from About.com for offline reading?

About.com does not offer a dedicated feature to download articles for offline reading directly from their website. However, users can...

What are the guidelines for contributing content to About.com?

About.com encourages contributions from individuals who are knowledgeable in a variety of subjects and who can provide valuable insights Contributors are also expected to adhere to established editorial standards, which may include proper formatting, the use of reliable sources, and citing references appropriately. It is important for contributors to understand the topics they wish to write about and to have a passion for sharing the knowledge they possess. Moreover, maintaining a clear understanding of copyright laws and ensuring that the submitted content is free from plagiarism is crucial. If you are interested in contributing to About.com, it may be helpful to review the current guidelines available on the website or specific topic pages, as they often provide detailed information regarding submission requirements....

Feedback and Communication

Is About.com available in multiple languages?

About.com primarily operates in English, providing a wealth of information through articles and resources on a wide variety of topics....

How can I submit feedback about the content on About.com?

Submitting feedback about the content on About.com is a straightforward process. Typically, feedback options are available directly...

Is there a newsletter I can subscribe to for updates from About.com?

About.com does provide a range of resources and information on various topics, but as for a specific newsletter subscription for updates,...

Help me with my About.com customer service issue

Ask any question you have about About.com customer service. We will do our best to get you answers right away.
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