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Aaron's Customer FAQ

Top Answers & How-to Guides

What is Aaron's's Phone Number?

The question we are asked most often is about how to talk to Aaron's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I contact my local Aaron's store for product availability?

Yes, contacting a local Aaron's store is a great way to inquire about product availability. Each store typically maintains its own...
Ask any question you have about Aaron's customer service, get an answer now.

Payment Options

What are the financing options available at Aaron's?

At Aaron's, a variety of financing options are available to cater to different customer needs. One of the primary options is the lease Another financing option offered is the "Same as Cash" plan. This allows customers to pay for their leased items in full within a promotional period without incurring additional interest charges. This kind of financing is advantageous for those who prefer to pay off their lease early without any extra costs. Additionally, Aaron's often provides special promotions or discounts for new customers or those who refer friends. It is also worth noting that Aaron's does not require a credit history for approval, making it accessible to a wide range of individuals. For specific details on current offers, terms, and payment plans, it is advisable to visit the official Aaron's website or the nearest store location....

Can I make payments online?

Aaron's offers convenient options for making payments online, allowing customers to manage their lease agreements more easily. Typically,...

Are there any late fees for missed payments?

Aaron's typically has policies regarding late fees for missed payments. If a customer fails to make a payment on time, they may incur...

Rental Policies

What is the return policy at Aaron's?

The return policy at Aaron's is designed to provide customers with a flexible and convenient option for returning items. Generally, For items purchased outright, the policy may differ slightly. Aaron's typically offers a return window of fourteen days for new merchandise, and items must be returned in their original condition, with all original packaging and accessories included. This return policy allows customers to effectively assess the quality and suitability of their purchases. It is worth mentioning that certain items may have different return guidelines. For example, items that have been customized or special-ordered may not be eligible for return. Customers are encouraged to review the specific return policy on the Aaron's website or inquire at their local store for detailed information regarding any items of interest. While this information provides a general overview of the return policy at Aaron's, for the most accurate and current details, visiting the Aaron's website is recommended. The webpage may provide further insights into any changes or specific conditions that may apply....

How long is the rental period for furniture and appliances?

The rental period for furniture and appliances at Aaron's typically varies based on individual agreements and customer needs. Generally,...

Can I purchase the rented item at the end of the lease?

Yes, customers may have the option to purchase the rented item at the end of the lease through Aaron's. This process is often referred It is important for customers to review the lease agreement carefully, as it will outline the terms regarding purchasing the item, including any fees or conditions that may apply. In many cases, if a customer decides to make the purchase, they may find that their rental payments have already contributed toward the final purchase price, making it more affordable. If you are seeking more detailed information about the purchasing options available for a specific item you are renting, it is advisable to visit the official Aaron's website. There, you can find further details, as well as any current promotions or updates on purchasing options at the end of a lease. This ensures that you have the most accurate and up-to-date information tailored to your situation....

What happens if I need to move while renting from Aaron's?

If a customer needs to move while renting from Aaron's, there are several considerations to keep in mind regarding the rental agreement. Customers may have the opportunity to transfer their rental agreements to a new location if there is an Aaron's store nearby. This could allow them to continue their rental without interruption by transferring specific items to their new address. In some cases, customers might also discuss the possibility of returning the items to the nearest store and starting a new rental at the new location. It is advisable for customers to document their move prior to their relocation to ensure a smooth transition. They should maintain communication with their local store to clarify any policies that might pertain to moving. Lastly, for the most accurate and up-to-date information, it is a good idea to consult the relevant sections of the Aaron's website where customers can find additional resources or contact information. This will help ensure that any questions about moving and rental terms are addressed according to their specific situation....

Can I transfer my lease agreement to another location?

Transferring a lease agreement to another location with Aaron's may depend on several factors, including the specific terms outlined In most circumstances, if a customer wishes to move to a different location, they may need to start a new lease for the new store. However, Aaron's may have policies in place that allow for flexibility under certain conditions. Additionally, it is advisable for customers to inquire about any potential costs or impacts on the existing lease during the transfer process. For precise information on transferring a lease agreement, customers are encouraged to consult the current web page for detailed guidelines and potential points of contact. Understanding the exact policies will help customers make informed decisions regarding their lease agreements and any potential relocations....

Promotions and Offers

Are there any discounts or promotions available?

Aaron's often runs various promotions and discounts to make their products more accessible for customers. These promotions can vary Additionally, Aaron's may provide seasonal sales, such as back-to-school promotions or holiday specials that can offer significant savings on different categories of merchandise, including furniture, electronics, and appliances. Customers might also find financing options that allow them to make manageable payments over time, making it easier to budget for larger purchases. To discover what promotions and discounts are currently available, visiting the official Aaron's website or checking in with your local Aaron's store can be an effective approach. Each location might have unique offers, and the website typically provides information on any ongoing sales or special deals. Therefore, it is beneficial to stay informed about new promotions periodically to take full advantage of the savings opportunities Aaron's has to offer....

Are there any special offers for new customers at Aaron's?

Aaron's often provides special offers and promotions for new customers, which can vary by location and time of year. These promotions...

Lease Management

Do I need a credit check to rent from Aaron's?

Aaron's typically does not require a traditional credit check to rent items. Instead, the company may assess customer eligibility using...

Can I view my rental agreement online?

Aaron's offers a variety of options for its customers to manage their accounts, including the possibility of viewing rental agreements...

Product Information

What items are available for lease at Aaron's?

Aaron's offers a wide variety of items for lease, catering to various needs and preferences. Shoppers can find a diverse selection In addition to furniture and appliances, Aaron's provides access to electronics, including televisions, laptops, and gaming consoles. This extensive range allows customers to enhance their entertainment experiences without a hefty upfront cost. Moreover, Aaron's typically offers leasing options for home office equipment, such as desks and office chairs, which can be particularly beneficial for those who work from home. It is also worth mentioning that Aaron's frequently updates its inventory, so seasonal items, decorative pieces, and other specialized products may be available for leasing as well. For the most accurate and current information regarding the items available for lease at Aaron's, individuals can visit the official web page. This should provide a comprehensive overview of the latest offerings and any special deals that may be in place....

Can I contact my local Aaron's store for product availability?

Yes, contacting a local Aaron's store is a great way to inquire about product availability. Each store typically maintains its own...

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