How can I find out about upcoming maintenance or outages in my area?

Asked 5 months ago
To stay informed about upcoming maintenance or outages in your area, there are several resources you can utilize from AEP. AEP provides updates through various channels, making it easier for customers to access timely information. One of the primary methods is to visit their official website, where information about planned maintenance or outages is frequently posted. The website typically includes an outage map which shows the areas affected and the expected restoration times. In addition to the website, AEP may also send notifications via email or SMS to customers who have opted in for updates. It is a good idea for customers to check their account settings to ensure they are receiving the latest information. Social media platforms can also be an excellent source for real-time updates from AEP, as they often post important announcements related to outages and maintenance events. If you would like specific information tailored to your location, you may want to check the current web page related to outages and maintenance. This way, you can stay informed and prepared for any potential service interruptions.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 16, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call AEP?

If you need to call AEP customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call AEP

AEP

Find a list of many popular AEP questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call AEPAEP Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!