What if an event is cancelled or postponed?

Asked 2 years ago
In the event that an event is cancelled or postponed, AC Ticket Guys typically follows industry standards to accommodate their customers. Cancellation policies can vary depending on the specific terms agreed upon at the time of ticket purchase, so it is important for ticket holders to review these terms for clarity. Generally, if an event is cancelled, customers may be entitled to a full refund for their ticket purchase. In the case of a postponement, customers are usually provided with information about the new date, and they have the option to retain their tickets for that new date or seek a refund if they are unable to attend. When dealing with cancellations or postponements, it is advisable for ticket holders to stay informed about updates regarding the specific event. AC Ticket Guys often updates their website with the latest information about affected events, including details on refund processes or rescheduled dates. Customers interested in specific cancellation or postponement policies for their purchased tickets should refer to the ticket confirmation email or visit the website for comprehensive details. In summary, while AC Ticket Guys strives to provide timely assistance and information during event changes, it is essential for customers to be aware of the terms of their ticket purchases and to check the official website for the most current updates and contact information.
Christian Allen is the editor / author responsible for this content.
Answered Aug 5, 2025

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