What happens if my items get damaged during the move?

Asked 2 years ago
If items become damaged during a move, AB Moving typically offers a claims process that clients can pursue to address the situation. It is essential for customers to carefully document the damages by taking pictures and noting any specifics regarding the condition of the items before and after the move. This documentation can help support the claims process. Moreover, customers may be able to choose different levels of protection for their belongings before the move takes place. This could include options for full value protection or a more limited liability coverage, which can affect how damages are compensated. It is advisable for customers to understand these options thoroughly and choose what best suits their needs. It is important to review any terms and conditions that AB Moving has in place regarding damage liability, as these documents can contain crucial information about the claims process and coverage limits. Customers should feel empowered to inquire regarding any unclear terms. For individuals seeking further details or specific procedures, the current web page for AB Moving may contain additional resources and contact information that could assist in resolving any concerns related to damaged items during a move.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 28, 2025

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