How do I claim my warranty on A.O. Smith products?

Asked 5 months ago
To claim a warranty on A.O. Smith products, the first step is to refer to the warranty information provided with your specific product. Each product typically comes with a warranty booklet or a statement that outlines the terms, conditions, and duration of the warranty. A.O. Smith products generally have different warranty periods depending on the type of product and its components. If you have your warranty information handy, you will need to locate the contact information for customer service or the warranty department, which is usually found on A.O. Smith's official website. It is essential to have the product model number, serial number, and proof of purchase available when you make your claim, as this information is critical for processing the warranty request. In addition, you may need to provide detailed information about the issue you are experiencing with your product. A.O. Smith will guide you through the warranty claim process from that point onward. For the most accurate and up-to-date information, consider visiting their current website, where you can find specific instructions tailored to the product you own.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 9, 2025

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