1. All Companies › 
  2. 6PM Shoes Customer Service › 
  3. FAQ
Updated

6PM Shoes Customer FAQ

Top Answers & How-to Guides

What is 6PM Shoes's Phone Number?

The question we are asked most often is about how to talk to 6PM Shoes customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My 6PM Shoes Password?

Most people have multiple online accounts, all with different passwords, so it's normal to forget some passwords. If you forget your...

What is the 6PM Shoes loyalty program?

The loyalty program at 6PM Shoes is designed to reward customers for their purchases and engagement with the brand. Customers who participate In addition to earning points on purchases, members may also receive exclusive offers, early access to sales, and special promotions tailored to their shopping habits. It is common for loyalty programs to have tiered levels, providing additional benefits as customers reach higher spending thresholds or engage more with the brand. Members may also benefit from personalized recommendations based on their previous purchases, enhancing their overall shopping experience. It is important to note that the specifics of the loyalty program, such as points earning rates, redemption methods, and exclusive offers, may vary and change over time. Therefore, potential and current members are encouraged to review the terms and details available on the official 6PM platform. By doing so, they can stay informed about any updates or changes to the program, making the most out of their loyalty participation. For the most accurate and up-to-date information, visiting the 6PM site directly will provide comprehensive details about the loyalty program....
Ask any question you have about 6PM Shoes customer service, get an answer now.
Contact 6PM Shoes customer service

Order Management

How Do I Cancel My Order from 6PM Shoes?

Ordering clothing and other apparel items online is one of the finer pastimes. Many online retailers have generous return policies...
Read more

Can I track my order from 6PM Shoes?

Yes, customers can track their orders from 6PM Shoes. Once an order has been placed and shipped, 6PM will typically send a confirmation...
Read more

Can I cancel or modify my order after it has been placed?

Once an order is placed on 6PM Shoes, it typically enters the processing stage very quickly. This means that customers generally do Customers should carefully review all order details, including sizing, color, and shipping information, before finalizing their purchase to ensure satisfaction with their selections. If an order must be canceled or modified, the best approach would be to act quickly. It may be worthwhile for customers to check the website's policies directly for any updates or additional information on order management. In some cases, if you contact customer service soon after placing the order, it may be possible to address the issue; however, there is no guarantee that changes can be made after processing has begun. For any specific inquiries about order policies or actions, looking at the current webpage is advised as it will provide the most accurate and up-to-date information available regarding order modifications and cancellations....
Read more

Account Management

How Do I Reset My 6PM Shoes Password?

Most people have multiple online accounts, all with different passwords, so it's normal to forget some passwords. If you forget your...
Read more

What is the 6PM Shoes loyalty program?

The loyalty program at 6PM Shoes is designed to reward customers for their purchases and engagement with the brand. Customers who participate In addition to earning points on purchases, members may also receive exclusive offers, early access to sales, and special promotions tailored to their shopping habits. It is common for loyalty programs to have tiered levels, providing additional benefits as customers reach higher spending thresholds or engage more with the brand. Members may also benefit from personalized recommendations based on their previous purchases, enhancing their overall shopping experience. It is important to note that the specifics of the loyalty program, such as points earning rates, redemption methods, and exclusive offers, may vary and change over time. Therefore, potential and current members are encouraged to review the terms and details available on the official 6PM platform. By doing so, they can stay informed about any updates or changes to the program, making the most out of their loyalty participation. For the most accurate and up-to-date information, visiting the 6PM site directly will provide comprehensive details about the loyalty program....
Read more

Returns and Exchanges

What is the return policy for 6PM Shoes?

6PM Shoes has a return policy that allows customers to return items within a specific timeframe, ensuring flexibility for those who To initiate a return, customers must follow the designated process outlined on the 6PM website, which may involve logging into their account, locating the order, and selecting the items to be returned. The return shipping may be the responsibility of the customer, so it is wise to check any specific guidelines regarding return shipping fees. In some cases, there could be exceptions or special conditions for certain items, particularly those that are categorized as final sale or clearance items, which may not be eligible for return. For the most accurate and detailed information regarding their return policy, it is advisable to review the policy located on the current web page of 6PM Shoes. This will provide guidance on everything from how to start a return to the conditions of acceptance for returned items....
Read more

What is the exchange policy for 6PM Shoes?

The exchange policy for 6PM Shoes allows customers to exchange items within a specific timeframe from the date of purchase. Generally, When initiating an exchange, customers need to ensure they follow the correct procedures outlined on the website. This typically involves preparing the original order number and the details of the item being exchanged. While returning the original item, customers often must cover the shipping costs associated with sending the item back. However, the shipping charges for the original purchase are usually non-refundable. Depending on the situation, the exchange will be processed as soon as 6PM Shoes receives the returned item. It is a good idea for customers to read through any specific instructions provided on the website regarding exchanges, as there may be unique considerations for different product categories, such as sale or clearance items. Keeping an eye on the latest updates on the exchange policy is always beneficial, so visiting the 6PM Shoes current web page can provide the most accurate information....
Read more

Shipping Information

Do you offer international shipping?

6PM Shoes primarily operates within the United States and its territories, and there is currently no direct international shipping Additionally, 6PM may offer different shipping methods and options within the U.S., including standard and expedited shipping, which can be of interest for domestic customers looking for timely deliveries. For current shipping details, promotional offers, and any updates regarding international shipping policies, it is advisable to check the official 6PM website. The site may also provide information about future developments or changes in shipping availability....
Read more

How long does it take to receive my order?

The delivery time for an order from 6PM Shoes can vary based on several factors, such as the shipping method selected and the destination Another factor that can affect delivery is the location of the shipping address. Orders shipped to rural or remote areas may take slightly longer than those sent to urban locations. To get the most accurate and up-to-date information regarding specific delivery times for an individual order, it is advisable to refer to the current web page for 6PM Shoes. There, customers may find additional details about shipping options and estimated delivery dates based on their unique circumstances....
Read more

Payments and Discounts

What payment methods are accepted on 6PM Shoes?

6PM Shoes offers a variety of payment methods to accommodate the needs of its customers. Generally, customers can expect to pay using It is important for customers to note that payment options may occasionally change or vary, so it is advisable to check the website's payment section for the most current information. For specific details related to payment methods, customers can look for that information directly on the relevant web page of 6PM.com. This ensures that shoppers have the latest updates and available options when they are ready to make a purchase....
Read more

Are there any discounts or promotions available?

6PM Shoes frequently offers various discounts and promotions on their website. These can include seasonal sales, clearances, and special...
Read more

Product Information

What is the sizing chart for 6PM Shoes?

6PM Shoes provides a sizing chart that can be very helpful for customers in determining the right footwear size for their needs. This In addition to standard shoe sizes, the sizing chart often includes measurements for foot length in inches or centimeters, which can be particularly useful for ensuring a proper fit. It is important to note that sizing may vary slightly between brands, so it is advisable for customers to check individual product pages as some styles might have specific sizing recommendations. For the most accurate and up-to-date sizing information, customers can look for the sizing chart directly on the 6PM website. This will help in making well-informed purchasing decisions and finding the best fit for any footwear....
Read more

Do you offer gift cards?

6PM Shoes does not currently offer gift cards on their website. Instead, they focus on providing a variety of discounted footwear and...
Read more

Are there any physical stores where I can try on the shoes?

6PM Shoes primarily operates as an online retailer, meaning that they do not have physical store locations where customers can try...
Read more

Help me with my 6PM Shoes customer service issue

Ask any question you have about 6PM Shoes customer service. We will do our best to get you answers right away.
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated