dELiAs Customer FAQ

While the original dELiA's is defunct, the brand lives on under storefront Dolls Kill. Making a return to Dolls Kill can be done using...

dELiAs has a specific return policy that allows customers to return items for a refund or exchange under certain conditions. Generally, To initiate a return, customers typically need to fill out a return form, which helps to streamline the process and ensure that all necessary information is included. It is advisable to package the items securely to prevent any damage during shipping. For a more detailed understanding of the return process, including potential shipping fees associated with returns, customers should refer to the dELiAs website, where they can find specific guidelines and requirements directly related to returns and exchanges. This information will provide clarity and assist in ensuring a smooth return experience....

dELiAs has specific return policies that generally state that items must be in their original condition to be eligible for return....

When returning an item to dELiAs, it is generally advised to include the original packaging if possible. This helps ensure that the...

The return policy for dELiAs allows customers a period of thirty days from the date of purchase to return items. Items must be in their...

dELiAs typically has a return policy that outlines the procedures for both returns and exchanges. Generally, customers will be able...

Typically, dELiAs has a policy that allows customers to return online purchases to their physical stores, but certain conditions may...

To track the status of a return with dELiAs, customers typically need to check the return confirmation email they received when they...

The return processing time can vary depending on several factors, including the return method chosen and the condition of the returned...

If you receive a damaged or defective item from dELiAs, the first step is to carefully review the return and exchange policy on their Typically, you may need to provide details about the item, such as the order number, a description of the damage or defect, and possibly photographs to support your claim. It is also advisable to retain all original packaging materials, as they may be required for the return process. Once you have gathered the necessary information, follow the outlined steps to either return the item for a refund or exchange it for a replacement. Keep in mind that any time-sensitive guidelines should be followed closely to ensure that you are eligible for a return. By closely following the return policies, you should be able to address the issue effectively....

Return shipping policies at dELiAs can vary depending on the specific situation, such as whether an item is returned due to an error...

dELiAs typically processes returns by issuing refunds based on the original payment method used during the purchase. This means that It is important for customers to keep in mind that return policies can vary, so they should refer to the specific return policy provided on the dELiAs website or within their order confirmation details. For the most accurate and current information regarding payment methods accepted for returns, visiting the dELiAs online store is highly advisable....