Can I return an item if it has been worn or used?

Asked 2 years ago
dELiAs has specific return policies that generally state that items must be in their original condition to be eligible for return. This typically means that items should not be worn or used, as returns are usually accepted for items that are unworn, unwashed, and include all original tags. However, dELiAs does understand that sometimes items may not meet expectations even after trying them on. It is essential to check the current return policy on their website, as it may contain detailed information and any exceptions that apply. If a customer is unsure or has specific circumstances in mind, reviewing the terms and conditions listed on the website can provide clearer guidance on what is acceptable for returns.
Christian Allen is the editor / author responsible for this content.
Answered Sep 4, 2025

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