How Do I Update Information in My Straight Talk Account?

Introduction

To update your Straight Talk account information, we recommend downloading the app, which allows for easy modifications. With the app, you can update your account and payment details, view your renewal and service end dates, and manage your auto-pay settings. If you need to add a credit card, change your address, or update your phone number, refer to our guide for step-by-step instructions on successfully updating your account information.

Update Login Info

Using the Straight Talk app, you can update your email address, password and security pin. To do this, open the app and tap on the profile icon.

Enter the Verification Code

A two-step verification code will be sent to your phone. Please wait a few minutes for the code to arrive, then enter it in the verification code field. If the code doesn't arrive, you can tap "Get a new code" to request another one. Once you've entered the code, click Continue to proceed.

Tap Edit Next to Login Information

Tap Edit to start editing your contact information. You'll be able to change your security pin, password and other login details and set a new pin. Don't forget to click Save after editing the login details.

If you wish to update your contact info, use the next step below.

Tap on the Profile Icon

Open the app and click on the profile icon again. You'll then receive a two-step verification code on your phone, which you'll need to enter in the verification code field to proceed.

Tap Edit Next to Contact Information

Edit Your Contact Info

On this page, you can update your first and last name, phone number, and address. Be sure to hit Save after making any changes to your contact information.

If you wish to update or delete your payment method, use the option below.

Tap the Three Horizontal Lines

You can find this in the upper left corner of the Dashboard.

Tap Add Credit Card or Edit

Tap Add Credit Card if you wish to add another credit card to your account or hit Edit to remove or edit your existing payment method. Don't forget to hit Save after adding or editing your payment method.

Straight Talk users can also edit their account information via the website. To do this, you'll have to log in to your account and go to My Account section. From there, you should be able to change your login or payment details as well.

You can also reset your password by texting PASSWORD to 611611 and change your phone number by texting MINC to the same number.

Conclusion

The app also allows you to manage various aspects of your account, including enabling or canceling Auto Pay, renewing or changing your plan, purchasing plan add-ons, signing up for rewards, and accessing additional support. Alternatively, you can perform these actions on the website by logging into your account. If you encounter any issues, feel free to reach out to Customer Support for assistance.