Updated

Scentedmonkey.com Customer FAQ

Top Answers & How-to Guides

What is Scentedmonkey.com's Phone Number?

The question we are asked most often is about how to talk to Scentedmonkey.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I receive the wrong item?

If you receive the wrong item from Scentedmonkey.com, the first step is to check the packaging and the order confirmation to ensure...
Ask any question you have about Scentedmonkey.com customer service, get an answer now.

Ordering and Payments

What payment methods are accepted on Scentedmonkey.com?

Scentedmonkey.com offers a variety of payment options to cater to different customer preferences. Typically, customers can expect to...

Can I cancel or modify my order after it has been placed?

Once an order has been placed on Scentedmonkey.com, it is possible to change or cancel it, but there are some important considerations If you realize that you need to make a modification or cancel an order, it is advisable to check the website for specific guidelines and instructions. Many online retailers have a designated section for order inquiries, where you can find relevant information about cancellation and modification policies. Depending on the status of your order, you may be able to change shipping addresses or update quantities of items. For the most accurate and up-to-date information, including potential limitations and procedures, it is wise to look on Scentedmonkey.com. Understanding the policies and procedures of the retailer can help ensure an organized and satisfactory shopping experience. If you have specific inquiries regarding your order, referring to the contact information provided on the website could be beneficial....

Are there any discounts or promotions available on Scentedmonkey.com?

Scentedmonkey.com often offers various discounts and promotions to enhance the shopping experience for its customers. These promotions One helpful tip is to look for a newsletter sign-up option on the website. By subscribing, customers may receive updates on upcoming promotions, new product launches, and other exciting news directly to their email inbox. This way, customers can stay informed and take advantage of the best deals as they become available. For your convenience, you may want to visit the promotions or deals section on Scentedmonkey.com to see any current offers that can enhance your shopping experience....

Shipping and Delivery

How long does it take to receive a delivery from Scentedmonkey.com?

Delivery times from Scentedmonkey.com can vary based on several factors including the shipping method chosen, the destination of the It is important to note that unforeseen circumstances, such as weather conditions or holidays, can sometimes lead to delays. For the most accurate delivery time estimates and specific shipping options available, it is recommended to check the shipping information section on the Scentedmonkey.com website. They may also provide tracking information once the order has been shipped, which can help in monitoring the progress of the delivery. Always refer to the latest updates on the website for the most current information regarding shipping policies and timelines....

Can I track my order?

Yes, customers can track their orders from Scentedmonkey.com. Once an order has been processed and shipped, a tracking number is typically If you are unable to locate your tracking information or have additional questions about your order, it is advisable to visit the current web page of Scentedmonkey.com for more information. There is likely a section dedicated to order tracking and inquiries. Keep in mind that tracking information may not be available until the carrier has scheduled the package for delivery, so a brief wait after ordering is normal....

Do you offer international shipping?

Scentedmonkey.com provides a variety of shipping options, including international shipping to select countries. However, the availability Additionally, some restrictions may apply to certain products due to regulations or import laws in specific regions. If you are considering placing an order from outside the United States or from a country not commonly recognized for shipping, it is encouraged to review the shipping information provided on the website. This will help ensure that you understand the options available for your location as well as any additional considerations for international orders....

Can I track my order?

Yes, customers can track their orders from Scentedmonkey.com. Once an order has been processed and shipped, a tracking number is typically If you are unable to locate your tracking information or have additional questions about your order, it is advisable to visit the current web page of Scentedmonkey.com for more information. There is likely a section dedicated to order tracking and inquiries. Keep in mind that tracking information may not be available until the carrier has scheduled the package for delivery, so a brief wait after ordering is normal....

Returns and Exchanges

What is your return policy for products purchased on Scentedmonkey.com?

The return policy for products purchased on Scentedmonkey.com allows customers to return items within a specific timeframe after the In the case of fragrances or personal care items, it is important to note that for safety and hygiene reasons, returns may only be accepted if the products remain sealed and unused. Customers should also be aware that some items, particularly clearance products or gift cards, might not be eligible for return at all. For the return process, customers usually need to initiate the return by reaching out to customer service or following the instructions provided on the website. It is advisable for customers to keep proof of purchase, such as an order confirmation email, as this may be required for the return process. If a return is successfully processed, customers can generally expect to receive their refund in the same payment method used for the original purchase. If one is looking for up-to-date details about the return policy or specific conditions, it may be beneficial to visit the current web page of Scentedmonkey.com for the most accurate information....

Can I exchange a product for a different item on Scentedmonkey.com?

Scentedmonkey.com typically allows customers to return products for a refund or exchange, but specific policies regarding exchanges...

What should I do if I receive the wrong item?

If you receive the wrong item from Scentedmonkey.com, the first step is to check the packaging and the order confirmation to ensure...

Product Authenticity and Safety

Are the products on Scentedmonkey.com authentic?

Scentedmonkey.com prides itself on offering a wide selection of authentic fragrances and beauty products. The site sources its items...

Is my personal information secure when shopping on Scentedmonkey.com?

When shopping on Scentedmonkey.com, the website takes numerous measures to ensure the security of customers' personal information. It is also important to recognize that customers play a role in maintaining their own security. For instance, using strong passwords and being cautious about sharing personal information can further help protect one's data when shopping online. While the website strives to maintain a secure shopping environment, it is advisable for customers to review their privacy policy, which typically outlines how information is collected, used, and protected. You can usually find this information readily available on Scentedmonkey.com. This can provide additional insights into the company’s commitment to information security and customer privacy. Overall, customers can feel confident knowing that Scentedmonkey.com places a high priority on maintaining the safety of their personal information during transactions....

Are your products cruelty-free?

Scentedmonkey.com is dedicated to providing customers with high-quality products, and many individuals often inquire about the cruelty-free...

Product Reviews and Notifications

Is there a way to get notified about restocks of popular items?

Scentedmonkey.com does not currently offer a specific notification system for restocks of popular items. However, customers often find...

How can I leave a review for a product I purchased?

To leave a review for a product purchased from Scentedmonkey.com, customers can typically go to the specific product page on the website....

Do you offer samples of your products?

Scentedmonkey.com does not typically offer samples of their products as a standard practice. Instead, they focus on providing a wide...

Help me with my Scentedmonkey.com customer service issue

Ask any question you have about Scentedmonkey.com customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated