National Car Rental Customer FAQ

If you are not happy with your rental from National Car Rental, you have options. You can file a complaint through email with National...

National Car Rental accepts various payment methods to accommodate the needs of its customers. Generally, major credit cards such as For those who prefer alternative payment options, many National Car Rental locations may also accept prepaid cards, although there might be restrictions or additional requirements. It is advisable for customers to check the specific payment policies of their local National Car Rental branch ahead of time to ensure that they bring along the appropriate form of payment. This information can often be found on the National Car Rental website. By reviewing the payment options online, customers can avoid any inconvenience at the time of rental and have a smoother experience during their travels....

If an individual experiences an accident while driving a rental car from National Car Rental, there are several important steps to Following this, one should exchange contact and insurance information with all parties involved in the accident. This information typically includes names, phone numbers, driver's license numbers, and insurance policy details. Additionally, it is important to document the accident by taking photos of the vehicles involved, the surrounding area, and any visible damage. This documentation can be beneficial for insurance claims and any discussions with rental agencies. As for National Car Rental's policy regarding accidents, the individual should contact the local National branch or the rental car company's road assistance hotline as soon as it is safe to do so. This is important for reporting the accident and receiving guidance on the next steps. The rental agreement may outline specific procedures that need to be followed in the event of an accident, so it is prudent to review the terms and conditions. Lastly, after the incident has been reported, the individual should check the National Car Rental website for any further details or contact information to ensure all necessary actions are taken regarding the vehicle and insurance claims. Handling the situation calmly and systematically is key to resolving any issues arising from the accident....

The minimum age to rent a car from National Car Rental is typically twenty-one years old. However, it is essential to note that drivers...

When renting a car with National Car Rental, certain documents and requirements are necessary to ensure a smooth rental experience. A credit card in the primary renter's name is also needed for deposit purposes. This credit card will be charged for the rental and any additional fees, such as insurance or fuel charges. National Car Rental typically requires that the credit card be a major card, which includes brands such as Visa, MasterCard, American Express, or Discover. Some locations might have specific age requirements, and additional identification may also be requested, such as a passport or a second form of identification depending on the policies in place. Therefore, it is advisable to check the specific rental location's requirements. You may want to visit the current National Car Rental web page for comprehensive information on the necessary documents and any additional requirements....

Yes, international travelers can rent a car with National Car Rental, but there are certain requirements that must be met. Renters In addition to the driver's license requirements, international travelers must also provide a valid passport as a form of identification. Credit cards are usually required for payment and must be in the name of the person renting the vehicle. National Car Rental may have age requirements, and while the minimum age to rent varies by location, many places require drivers to be at least twenty-one years old. Drivers under the age of twenty-five may be subject to additional fees. It is also worth noting that insurance coverage is essential when renting a car. International travelers should check with their credit card companies or personal insurance providers to see if coverage extends to rental vehicles. Those who do not have sufficient coverage may want to consider purchasing additional insurance offered by National Car Rental at the time of rental. For further details, checking the current web page can provide the latest information and guidelines....

When renting a car from National Car Rental, whether or not insurance is required depends on several factors. In most cases, rental While it is not mandatory to purchase these insurance products when renting a vehicle, it is highly advisable to consider them for financial protection. If you already have auto insurance or use a credit card that provides coverage for rental cars, you may already be adequately protected. It is important to review your existing insurance policy or credit card terms to understand the coverage you have before deciding. Ultimately, individuals should assess their own needs and comfort level with risk when it comes to insurance for a rental car. For more specific information regarding insurance options and requirements, it may be helpful to visit the National Car Rental website or check the rental agreement at the time of booking....

The cancellation policy for a car rental reservation with National Car Rental typically depends on the type of reservation made and It is important to note that certain special rates or promotional offers may come with different cancellation penalties or restrictions. For instance, pre-paid reservations might have more stringent cancellation policies compared to standard rates. For the most accurate and up-to-date information regarding cancellation policies, including specific terms and conditions that may apply to individual reservations, it is advisable for customers to check the official National Car Rental website. The website often contains detailed information about various rates and has a dedicated section for policies on changes and cancellations. Exploring the current web page can provide clarity and ensure that customers understand their options regarding cancellations or modifications to their reservations....

National Car Rental typically offers various mileage policies depending on the type of rental agreement and the specific location. For customers who want to avoid any surprises, it is advisable to read the rental agreement thoroughly before completing the transaction. Additionally, customers should always check the specific terms and conditions when reserving a vehicle, as policies can vary by location and vehicle category. It is also helpful to consult the National Car Rental website for the most current and detailed information regarding mileage limitations and other rental policies....

Yes, there is typically a fee for returning a rental car late with National Car Rental. When a customer fails to return the vehicle In most cases, the customer may be charged for an additional day of rental if the vehicle is returned after the designated time. Furthermore, other fees may apply, including potential extra charges for any additional services that had been prearranged, such as insurance or GPS rentals. National Car Rental encourages customers to adhere to the rental return times specified in their agreements to avoid these fees. It is also wise for customers to communicate any changes in their return plans as soon as possible, as this may help in mitigating any unforeseen charges. If you need to review specific details regarding late return policies, it may be beneficial to visit the National Car Rental website, where updated information on rental agreements and terms can be found....

National Car Rental offers several fuel policy options to accommodate different customer preferences and needs. The most common options Under the Full-to-Full policy, customers receive their rental vehicle with a full tank of fuel and are required to return it with a full tank as well. This policy is beneficial for those who want to avoid any additional fuel charges and are willing to refuel before returning the vehicle. The Pre-Purchase Fuel option allows customers to pay for a full tank of fuel at the beginning of the rental period. This option can be convenient for those who may not have time to refuel before returning the vehicle. However, it is important to note that if customers choose this option, they will not receive a refund for any unused fuel. Another policy that may be available is the Keep it Full option, where customers can pay for a certain amount of fuel upfront and return the car without worrying about refueling. This option can provide extra flexibility, especially for those with tight schedules. For specific details regarding these fuel policies or to check for any new options that may be available, it is advisable to consult the National Car Rental website or the rental agreement at the time of picking up the vehicle....

Yes, National Car Rental does allow customers to add an additional driver to their rental reservation. This can enhance convenience It is important to note that there may be additional fees associated with adding an extra driver, which can vary based on the rental location and the specific rental agreement. Therefore, it is advisable for renters to review the rental terms and conditions regarding additional drivers when making a reservation. For the most accurate and up-to-date information regarding the policies and any fees related to adding an additional driver, it is a good idea to check the current National Car Rental webpage or consult the rental agreement....

National Car Rental typically applies a fee for adding an additional driver to a rental agreement. This fee may vary based on several For the most current and applicable fees related to adding an additional driver, it is advisable to review the terms and conditions on the official National Car Rental website or to inquire at the rental location at the time of pick-up. Understanding these terms beforehand can help ensure a smooth rental experience and avoid unexpected charges....

To change or modify a rental reservation with National Car Rental, customers usually have several options available to them. First, Once they have located their reservation, customers typically have the opportunity to make changes, such as altering the pick-up or drop-off locations, changing the rental dates, or modifying the vehicle type. It is important to note that changes may sometimes be subject to availability and may also result in a change of rate or additional fees, depending on the nature of the modifications. Additionally, customers might consider contacting the local rental office where they plan to pick up their vehicle, as they can provide specific guidance and assistance regarding any adjustments. For precise contact information or further details regarding the modification process, it is beneficial to check the current web page of National Car Rental....

National Car Rental offers a wide variety of vehicles to cater to different needs and preferences of customers. Their fleet includes Additionally, families and larger groups may find the SUVs and minivans offered by National to be ideal. These vehicles provide ample seating and cargo space, making them suitable for road trips or outings with multiple passengers. Furthermore, National features specialty vehicles such as convertibles, which can add a fun element to a vacation, allowing customers to enjoy the open road in style. For customers whose needs extend beyond standard passenger vehicles, National Car Rental also offers trucks and vans, perfect for moving, deliveries, or transporting equipment. It is worth noting that the availability of specific vehicle types may vary by location and demand. Customers are encouraged to visit the current website for up-to-date information about vehicle availability and options specific to their rental location. This can ensure that they find the right vehicle to meet their specific requirements....

National Car Rental offers one-way rentals, allowing customers to pick up a vehicle at one location and return it to a different one....