What should I do if I have an accident while driving my rental car?

Asked 5 months ago
If an individual experiences an accident while driving a rental car from National Car Rental, there are several important steps to follow. First and foremost, it is essential to ensure the safety of everyone involved. If there are any injuries, it is advisable to call emergency services immediately. After addressing health and safety, the next step is to move the vehicles to a safe location if possible, to prevent further accidents and ensure the well-being of all parties. Following this, one should exchange contact and insurance information with all parties involved in the accident. This information typically includes names, phone numbers, driver's license numbers, and insurance policy details. Additionally, it is important to document the accident by taking photos of the vehicles involved, the surrounding area, and any visible damage. This documentation can be beneficial for insurance claims and any discussions with rental agencies. As for National Car Rental's policy regarding accidents, the individual should contact the local National branch or the rental car company's road assistance hotline as soon as it is safe to do so. This is important for reporting the accident and receiving guidance on the next steps. The rental agreement may outline specific procedures that need to be followed in the event of an accident, so it is prudent to review the terms and conditions. Lastly, after the incident has been reported, the individual should check the National Car Rental website for any further details or contact information to ensure all necessary actions are taken regarding the vehicle and insurance claims. Handling the situation calmly and systematically is key to resolving any issues arising from the accident.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 4, 2025

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