Updated

Mopar Customer FAQ

Top Answers & How-to Guides

How do I Contact Mopar Customer Service?

The question we are asked most often is about how to talk to Mopar customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I receive a damaged Mopar part?

If a customer receives a damaged Mopar part, there are several steps they can follow to address the situation. First, it is important Next, the customer should review the return policy associated with their purchase. Many Mopar parts come with a warranty or a guarantee, which outlines the process for returns and exchanges. In most cases, it will involve contacting the retailer or distributor from which the part was purchased. The customer should provide them with the necessary information, including the order number and photographs of the damaged item, to facilitate the return or exchange process. Finally, if the part was purchased directly from a Mopar outlet or representative, customers may want to check the Mopar website for specific instructions on how to proceed with returns or exchanges for damaged items. This information can typically be found in the customer service or support section of the site....
Ask any question you have about Mopar customer service, get an answer now.

Mopar Overview

What does Mopar stand for?

Mopar is a term that originates from a combination of the words "Motor" and "Parts." It is a brand that represents the parts and service...

What types of parts and accessories are available from Mopar?

Mopar offers a vast array of parts and accessories designed to enhance the performance, appearance, and functionality of vehicles associated In addition to these essential parts, Mopar provides a wide range of accessories that cater to personalizing and upgrading vehicles. These accessories encompass everything from floor mats and seat covers to stylish decals and performance enhancements like cold air intakes and exhaust systems. Owners can also find tow hitches, roof racks, and cargo organizers, which enhance utility and practicality. For those who are interested in improving their vehicle’s performance, Mopar offers performance parts such as suspension systems and performance brakes. The extensive selection allows vehicle owners to customize their rides to meet their specific needs and preferences. For detailed inquiries regarding particular parts or accessories, it is advisable to check the current Mopar website for the latest information and available options....

Finding Parts

How do I find the right Mopar part for my vehicle?

Finding the right Mopar part for your vehicle is an important step in ensuring proper maintenance and performance. First, it is crucial...

How can I locate a Mopar dealer near me?

To locate a Mopar dealer near you, one of the best resources is the official Mopar website. On the website, there is typically a dealer Additionally, it may be useful to check local automotive directories or search engines as they often provide listings of Mopar dealers along with customer reviews. Remember that authorized Mopar dealers are equipped to provide genuine Mopar parts and knowledgeable service, which is important for maintaining the performance of your vehicle. If you need further assistance, the Mopar website will have current contact information available for any inquiries....

What accessories are available for my specific model?

Mopar offers a wide range of accessories tailored specifically for various models of Chrysler, Dodge, Jeep, and Fiat vehicles. These Additionally, Mopar provides options for customizations that could include anything from exterior enhancements like spoilers and decals to interior upgrades such as steering wheels and seat covers. Furthermore, there are practical accessories available, including roof racks, towing equipment and electronics, which can make your driving experience more enjoyable and functional. For those interested in performance accessories, Mopar has options that may help improve the engine output, suspension performance, and exhaust systems. Always ensure to review the specifications and compatibility details provided on the Mopar website to make the best choice for your vehicle....

Product Information

What is the difference between genuine Mopar parts and aftermarket parts?

When considering the differences between genuine Mopar parts and aftermarket parts, it is essential to understand the distinctions On the other hand, aftermarket parts are produced by third-party manufacturers that may not have the same stringent quality control measures as those applied by Mopar. While some aftermarket parts can offer competitive pricing or may even provide enhancements over the original equipment, there is a significant variance in quality, fit, and performance. Aftermarket parts may not be designed with the specific requirements of your vehicle's system, potentially leading to installation issues or compromised functionality. Consumers should exercise caution when selecting aftermarket options, as it may be challenging to ascertain the quality without thorough research. Additionally, the warranty coverage for genuine Mopar parts often extends beyond that of aftermarket parts, providing peace of mind to the vehicle owner. Mopar parts typically come with manufacturer-backed warranties, which might not apply to aftermarket components. In summary, while aftermarket parts may offer cost-saving opportunities, genuine Mopar parts ensure compatibility, quality assurance, and long-term reliability for maintaining and enhancing a Mopar vehicle. For more detailed comparisons or specific inquiries, it would be beneficial to visit the current Mopar web page, which can provide additional insights and resources related to both genuine and aftermarket options....

What performance upgrades does Mopar offer?

Mopar offers a wide variety of performance upgrades designed to enhance the driving experience of Chrysler, Dodge, and Jeep vehicles. One of the most popular categories of upgrades available includes engine performance enhancements. Mopar provides high-performance exhaust systems, cold air intakes, and performance tuning software. These products help optimize engine efficiency and increase horsepower and torque. In addition to engine modifications, Mopar also offers suspension upgrades that improve handling and stability. This can include performance shocks and struts, sway bars, and lowering kits that help to lower the center of gravity for better cornering. Furthermore, Mopar has a selection of wheels and tires specifically designed for high performance, ensuring a better grip and more responsive handling. For those dedicated to racing or off-road adventures, Mopar also stocks various item categories such as upgraded brakes, differential gears, and chassis reinforcements, enhancing durability and performance under extreme conditions. For specific recommendations and details about upgrades for particular models, visiting the official Mopar website could provide the most accurate and up-to-date information....

Can Mopar parts be used on non-Chrysler vehicles?

Mopar parts are specifically designed and manufactured for Chrysler, Dodge, Jeep, and Ram vehicles. These parts are engineered to fit It is important to consider vehicle specifications and intended use when attempting to utilize Mopar parts on non-Chrysler vehicles. While some enthusiasts have successfully modified vehicles using Mopar components, it is essential to ensure that such modifications will not adversely affect performance, safety, or warranty coverage. Therefore, for individuals considering this option, researching the specific parts and consulting with knowledgeable professionals or forums dedicated to vehicle modifications can be beneficial. For the most accurate information on compatibility, checking the current Mopar website may provide additional insights and resources....

Installation and Support

How do I install Mopar parts and accessories?

Installing Mopar parts and accessories can vary widely depending on the specific part or accessory for your vehicle. Generally, the The first step is to ensure that you have the correct parts for your vehicle's make and model. Checking the compatibility is essential, as some parts may not fit properly if matched to the wrong model. Once you have the appropriate parts, gather all necessary tools as suggested in the installation guide. This often includes common tools such as wrenches, screwdrivers, and sockets. Next, it is advisable to prepare your vehicle. This may involve lifting the vehicle using jack stands or ramps if the installation requires access to the undercarriage or wheel wells. Always ensure that safety precautions are taken when working underneath a vehicle. After the preparation, follow the installation instructions carefully. Take your time to ensure that all connections are secure and that the parts are installed correctly. Finally, perform a thorough inspection to make sure everything is assembled properly. If you wish to find more detailed resources or contact information, it would be best to visit the official Mopar website....

How can I get technical support for Mopar parts?

Mopar provides various resources for customers seeking technical support for their parts. Typically, individuals can find a wealth When seeking specific support regarding Mopar parts, individuals may benefit from consulting the dealer network. Authorized Mopar dealers are equipped with the knowledge and expertise to assist with technical questions, ensuring that customers can receive accurate and reliable information regarding parts and their applications. Another option is to explore forums and community discussion boards, where fellow enthusiasts and experts often share insights and experiences related to Mopar products. Engaging with online communities can provide additional perspectives and advice about parts usage and installation. For more detailed inquiries or issues not covered through these resources, customers should refer to the contact information available on the Mopar website. This ensures that individuals can connect with the right representatives who specialize in addressing specific concerns related to Mopar parts....

Warranty and Returns

Are Mopar products covered by a warranty?

Mopar products typically come with a warranty that is designed to provide customers with assurance regarding the quality and performance...

What is the return policy for Mopar products?

Mopar generally offers a return policy that allows customers to return items within a specified period if they do not meet expectations....

What should I do if I receive a damaged Mopar part?

If a customer receives a damaged Mopar part, there are several steps they can follow to address the situation. First, it is important Next, the customer should review the return policy associated with their purchase. Many Mopar parts come with a warranty or a guarantee, which outlines the process for returns and exchanges. In most cases, it will involve contacting the retailer or distributor from which the part was purchased. The customer should provide them with the necessary information, including the order number and photographs of the damaged item, to facilitate the return or exchange process. Finally, if the part was purchased directly from a Mopar outlet or representative, customers may want to check the Mopar website for specific instructions on how to proceed with returns or exchanges for damaged items. This information can typically be found in the customer service or support section of the site....

Ordering and Promotions

Can I order Mopar products online?

Yes, customers can order Mopar products online. Mopar offers a wide range of parts, accessories, and performance products through their...

Are there any seasonal promotions on Mopar products?

Mopar often runs seasonal promotions and special offers on their products, which can include discounts on parts, accessories, and various...

Help me with my Mopar customer service issue

Ask any question you have about Mopar customer service. We will do our best to get you answers right away.
We look to the Mopar issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Mopar issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated