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Millbrae Cars Customer FAQ

Top Answers & How-to Guides

What is Millbrae Cars's Phone Number?

The question we are asked most often is about how to talk to Millbrae Cars customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have any partnerships with local hotels for discounts?

Millbrae Cars does not typically engage in partnerships with local hotels for discounts. However, many auto dealerships, including While it is advisable to inquire about potential special rates or packages directly with the hotels, customers can also find useful information on the local hotel websites regarding any deals they may be offering. If you are planning a visit to Millbrae Cars, it might be a good idea to check their official website for any updates or announcements that could include local partnerships. This page often provides the most current information about available services, promotions, and local collaborations. Remember to explore various hotel options and contact them directly for any inquiries regarding discounts or special offers they might have available....
Ask any question you have about Millbrae Cars customer service, get an answer now.

Rental Requirements

What types of cars does Millbrae Cars offer?

Millbrae Cars offers a diverse selection of vehicles to cater to various customer preferences and needs. They typically feature a range Additionally, their inventory often includes both new and pre-owned vehicles, providing choices for different budgets. The dealership is known for its commitment to quality, so you can expect to find vehicles that have been thoroughly inspected and are in good condition. Millbrae Cars takes pride in offering various financing options to assist customers in making their purchases easier, which can be particularly helpful when considering the affordability of the models available. For the most accurate and current listing of vehicles, it is advisable to check their official website where they provide detailed information about their inventory and available models....

Can I rent a car for a one-way trip?

Many car rental services, including those associated with Millbrae Cars, often offer the option for one-way rentals, which allows customers...

Is there a limit on the mileage for rental cars?

Millbrae Cars typically provides a range of vehicles for rental purposes, and the mileage policy can vary depending on several factors, For local rentals, a common practice may allow a specific number of miles per day, while longer-term rentals could potentially offer more flexible mileage allowances. It is essential for customers to read the rental agreement or ask directly about mileage policies to avoid any unexpected charges. If you are interested in renting a vehicle, it may be beneficial to explore the current details regarding mileage limits and other rental policies by visiting the official website of Millbrae Cars. This can provide up-to-date information tailored to your rental needs....

Do you provide child safety seats for rental cars?

Millbrae Cars does have policies in place regarding child safety seats for rental vehicles. Typically, rental companies like Millbrae...

What age do I need to be to rent a luxury car?

Typically, the minimum age to rent a luxury car from a dealer like Millbrae Cars is usually around 25 years old. However, it may vary...

Car Rental Policies

What is the minimum age requirement to rent a car from Millbrae Cars?

Millbrae Cars typically requires a minimum age of twenty-one years for individuals wishing to rent a vehicle. However, it is important...

What documents do I need to provide when renting a car?

When renting a car, it is essential to prepare several important documents to ensure a smooth experience. Typically, rental car companies, In addition to your driver's license, you will usually need to present a credit card in your name. This card serves as a security deposit and is required for the rental transaction. Some rental companies may accept debit cards, but it is important to check their specific policies, as some providers have restrictions on their use. Furthermore, it may be beneficial to bring proof of insurance, especially if you plan to decline the rental company's insurance options. If your personal auto insurance policy covers rentals, a document verifying this coverage can be useful. Additionally, if you are using a corporate account or are part of a loyalty program, having relevant membership details or corporate identification on hand could facilitate the process. Lastly, some rental agencies may ask for proof of identification such as a passport or utility bill, particularly if it is a first-time rental. To ensure you are adequately prepared, it is always a good idea to review the requirements on the rental company's current web page, as specific policies can vary by location and provider....

What is the cancellation policy for car rentals?

The cancellation policy for car rentals can vary significantly depending on the rental company, the type of reservation made, and the Some rental agreements may offer a flexible or free cancellation option, while others may require a deposit that could be nonrefundable. It is essential for customers to carefully read the terms and conditions associated with their rental agreement. This information is usually available on the website of the rental company or directly in the confirmation email received upon booking. For specific details regarding Millbrae Cars' cancellation policy, reviewing the information on their official website would be advisable, as it provides the most accurate and updated terms related to cancellations....

Can I add an additional driver to my rental car reservation?

Typically, adding an additional driver to a rental car reservation is possible, but it often depends on the specific policies of the It is advisable to check the specific rental terms and conditions for Millbrae Cars, which can usually be found on their official website. This will provide you with the most accurate and up-to-date information regarding additional drivers, including any necessary documentation and fees. If you have further questions, their contact information is also available on the current web page for assistance....

What is the fuel policy for rental cars from Millbrae Cars?

Millbrae Cars typically adheres to several fuel policies that are common among rental car providers in the industry. While details Another possible policy is the pre-purchase option, where customers can pay in advance for a full tank and return the vehicle without refueling. However, this may not be cost-effective if the vehicle is returned with fuel still in the tank. It is always advisable for customers to review the specific fuel policy for their rental agreement directly from Millbrae Cars. The details may be outlined in the rental terms and conditions, or further information may be available on their current web page. Knowing the fuel policy beforehand can help prevent unexpected charges and ensure a smooth rental experience....

Do you offer any discounts or promotions for car rentals?

Millbrae Cars is primarily known for selling vehicles rather than offering car rentals. However, it is not uncommon for automotive...

What happens if I have an accident or damage the rental car?

If an individual has an accident or damages a rental car, several important steps and considerations typically come into play. First, After ensuring safety and documenting the incident, the individual should contact the rental car company. Most rental companies have specific procedures in place for reporting accidents and damages. It is important to refer to the rental agreement, as it usually outlines the responsibilities of the renter in case of such incidents. Generally, the renter may be liable for damage costs depending on the terms of the rental agreement and the insurance coverage that was obtained at the time of rental. Rental companies often offer options for insurance coverage, including collision damage waivers and liability insurance. If you opted for these additional coverages, they typically reduce or eliminate financial liability for damages, but if you declined them, you may be responsible for repair costs. It is advisable to check the rental company’s website or refer to the agreement for specific terms related to accidents and damages. Being aware of the policies can help make the process smoother after an unfortunate event....

Are there any restrictions on taking rental cars out of state?

When considering taking a rental car out of state, it is essential to review the policies set forth by the rental company, as they Firstly, some rental agreements may include limitations on specific locations or states due to insurance or geographic restrictions. It is common for companies to have policies regarding travel to remote areas where roadside assistance may be limited. Secondly, customers may be required to notify the rental company about their travel plans if they intend to leave the state, as this could affect insurance coverage. Additionally, it may be worth noting that some rental companies may apply fees for cross-state travel, particularly if you are traveling from one region to another where restrictions apply. As policies can change and differ between locations, a good practice is to carefully read the rental agreement and consult the current website for further information on any specific conditions related to out-of-state rentals....

What is the deposit required to reserve a rental car?

The deposit required to reserve a rental car at Millbrae Cars can vary based on several factors, including the type of vehicle, rental It is important to understand that the deposit is not an additional fee, but rather a hold on the funds on the customer’s credit or debit card. This amount is usually released once the car is returned in good condition. Each rental company may have its own specific terms, so potential customers should review the rental agreement thoroughly. For the most accurate and up-to-date information, it may be helpful to visit the current web page of Millbrae Cars to check their specific policies regarding deposits and reservations....

Partnerships and Promotions

How does your rewards program work?

Millbrae Cars offers a rewards program designed to enhance the customer experience and provide added value to those who choose to purchase Once customers accumulate enough points, they can redeem them for rewards, which may include discounts on future purchases, complimentary maintenance services, or other exclusive benefits such as merchandise or additional services. This kind of program not only encourages customer loyalty but also ensures that clients feel appreciated for their continued business with Millbrae Cars. Moreover, rewards programs often provide customers with access to special promotions, events, or offers that may not be available to non-members, thereby further enriching the ownership experience. It is advisable for customers interested in specific details about the rewards program, such as how points are earned and redeemed, to check the official Millbrae Cars website for the most accurate and current information. The website typically contains information about terms and conditions that apply, as well as FAQs to address common inquiries customers may have....

Do you have any partnerships with local hotels for discounts?

Millbrae Cars does not typically engage in partnerships with local hotels for discounts. However, many auto dealerships, including While it is advisable to inquire about potential special rates or packages directly with the hotels, customers can also find useful information on the local hotel websites regarding any deals they may be offering. If you are planning a visit to Millbrae Cars, it might be a good idea to check their official website for any updates or announcements that could include local partnerships. This page often provides the most current information about available services, promotions, and local collaborations. Remember to explore various hotel options and contact them directly for any inquiries regarding discounts or special offers they might have available....

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