MakeMyTrip Customer FAQ

If you run into any problems while trying to find your reservation on Makemytrip,use these helpful tips to guide the way.

MakeMyTrip allows you to change the details on your booking to suit your needs with these helpful tips.

Plans are not written in stone and sometimes, they can be forced to change due to unforeseen circumstances. The ability to cancel and...

MakeMyTrip, a top online travel agency in India, offers flight and hotel bookings, vacation packages, and transport reservations. Understanding...

MakeMyTrip offers a variety of payment options to ensure convenience for its users. Customers can pay using debit and credit cards For those who prefer digital wallets, MakeMyTrip accepts payment through popular options such as Paytm, PhonePe, and Freecharge. Another option available is the use of Easy EMI, which allows customers to pay for their bookings in monthly installments. Furthermore, users may also find the option to use UPI, which allows for instant payment through mobile applications. It is always a good idea to check the official MakeMyTrip website for the most current and detailed information regarding payment methods, as offerings may change over time....

MakeMyTrip allows users to book multiple flights in one single booking under certain conditions. Typically, this is referred to as When selecting flights, users can choose the multi-city option on the flight search page. This option allows them to enter multiple destinations and dates, enabling a more complex itinerary without needing to complete separate bookings for each leg. However, it is essential to keep in mind that all segments should ideally be booked within the same airline alliance or as permissible by MakeMyTrip to facilitate smooth connections and avoid potential issues with baggage transfers or cancellations. MakeMyTrip's website is designed to help guide users through this process, so it is a good idea to explore the options available on the flight booking page. For more specific inquiries or updates, the website also contains relevant contact information if further assistance is needed....

Yes, customers can indeed book a package deal that includes both flights and hotels through MakeMyTrip. This convenient option allows When searching for package deals on MakeMyTrip, users can choose their preferred departure and arrival cities, select travel dates, and specify their accommodation preferences. The platform then provides a range of options that match the criteria, making it easy for travelers to compare and select the package that best meets their needs. Additionally, MakeMyTrip offers various filters to refine search results based on budget, star ratings, and other preferences, ensuring a tailored experience. Travelers are always encouraged to review package details carefully, including cancellation and refund policies, to ensure a smooth and enjoyable trip. For up-to-date information on available packages, it is advisable to visit the MakeMyTrip website and explore their options....

The baggage allowance for a flight booking made through MakeMyTrip will typically depend on the airline you are flying with, as different For domestic flights within India, many airlines allow one piece of checked baggage weighing up to a certain limit, often around fifteen to twenty-three kilograms. In addition, most airlines permit one piece of cabin baggage, generally weighing up to seven kilograms and must comply with specific dimensions. For international flights, the allowances can be different and can vary from one airline to another. To find out the exact baggage allowance for your flight booked through MakeMyTrip, you may refer to the booking confirmation email, which usually contains all the relevant details. Furthermore, it is advisable to log into your MakeMyTrip account and check the specific itinerary for your trip, as there you will find the most accurate and up-to-date information regarding your baggage allowance. If you need further assistance, visiting the current web page may also provide relevant contact information for inquiries....

MakeMyTrip has a specific cancellation policy for hotel bookings, which can vary depending on the type of reservation made. Generally, For refundable bookings, travelers typically have a specified window in which they can cancel their reservation without incurring any charges. This window usually ranges from a few hours to several days before the check-in date. In these cases, if the booking is cancelled within the allowed time frame, the entire amount paid is usually refunded to the customer. However, if the cancellation occurs after the specified window, a cancellation fee may be applied, or the total booking cost may be forfeited. On the other hand, non-refundable bookings tend to be less flexible. If a traveler makes a non-refundable booking, it usually means that the total amount paid is non-recoverable in the event of cancellation. In some cases, travelers may still be able to modify their bookings depending on the conditions set by the hotel, but additional fees may apply. It is advisable for customers to review the specific cancellation policies stated at the time of booking, as these can differ not only by the type of room but also by the hotel itself. MakeMyTrip provides comprehensive information regarding cancellation policies within the booking details, so travelers are encouraged to check their reservation for the most accurate and relevant information regarding cancellations before finalizing their plans....

Flight cancellations due to weather can be a challenging situation for travelers, and MakeMyTrip frequently addresses such issues with In such cases, customers who have booked their flights through MakeMyTrip will usually receive notifications regarding the cancellation. These notifications may come via email, SMS, or through the MakeMyTrip mobile application, helping travelers understand what steps to take next. It is common practice for MakeMyTrip to provide information online about affected flights so that travelers can quickly assess their situation. Once a flight cancellation is confirmed, MakeMyTrip may offer various options for affected travelers. These options often include rebooking the flight for a later date or providing a refund, depending on the airline's policy and the terms of the ticket purchased. Travelers may also have the option to choose alternative routes or airlines, subject to availability. It is important for customers to review the specific airline policies, as they govern the terms of cancellations and refunds. MakeMyTrip makes efforts to provide clear links to these policies on their platform. Additionally, customers should keep an eye on MakeMyTrip's website for up-to-date information about travel disruptions due to weather. For personalized assistance, travelers are encouraged to visit the MakeMyTrip web page where they can find relevant contact information and support details. While it can be frustrating to deal with flight cancellations, MakeMyTrip strives to make the process as smooth and straightforward as possible for its users....

Yes, travelers can make changes to their hotel bookings on MakeMyTrip, subject to the hotel's policy and availability. The process It is important to review the terms and conditions applicable to your hotel reservation, as some bookings may be non-refundable or have penalties for changes. If a specific hotel does not allow modifications, travelers may need to cancel the existing booking and create a new one. MakeMyTrip generally aims to provide an easy and user-friendly interface for making these adjustments. For those seeking assistance or detailed guidance, it can be helpful to visit the help or support section on the MakeMyTrip website to find relevant information and resources....

MakeMyTrip provides options for travel insurance as part of its services. Travel insurance is designed to protect travelers from unexpected...

Yes, one can book a rental car through MakeMyTrip. The platform provides a convenient service that allows users to search for and reserve Users can specify their pickup and drop-off locations, select the dates and times for rental, and choose from a range of vehicle types that suit their needs, from economy to luxury cars. The website typically features customer reviews and ratings which can assist in making an informed decision. Additionally, users can often take advantage of special deals or discounts during the booking process. It is advisable to review the terms and conditions related to the rental, including insurance options, fuel policy, and mileage limits. To find the latest information about rental car availability and options, one can explore the current offerings directly on the MakeMyTrip website....

MakeMyTrip offers a variety of travel services, including assistance with visa and travel document processes. While the exact nature Travelers can access relevant details on the MakeMyTrip website, including specific countries' visa policies, processing timeframes, and applicable fees. It is a good idea to familiarize yourself with the latest travel advisories and visa regulations, as these can change frequently and may affect your travel plans. For significant assistance, such as application submission or document verification, you may be able to utilize their express services or consult with their travel advisors. Moreover, MakeMyTrip may have partnerships with visa facilitation companies that streamline the process. These services aim to enhance the ease and efficiency with which travelers can acquire the necessary documentation. When considering travel plans, it is advisable to check the most current information directly on the MakeMyTrip website, as it will provide specific details and resources tailored to your visa and travel document needs....

MakeMyTrip offers a variety of travel deals and discounts to enhance the booking experience for its users. These deals can include Additionally, MakeMyTrip frequently collaborates with financial institutions to provide cash-back offers and exclusive discounts for users who choose specific payment methods. It is advisable for travelers to regularly check the website for any current offers, as promotions can vary based on the time of year or special events. Moreover, MakeMyTrip has a loyalty program that may benefit frequent travelers by offering additional rewards, such as discounts on future bookings or access to exclusive deals. To discover the latest discounts, travelers can conveniently browse the deals section of the MakeMyTrip website. This section is continually updated, ensuring that users have access to the best possible travel offers available....