What is the cancellation policy for hotel bookings on MakeMyTrip?
MakeMyTrip has a specific cancellation policy for hotel bookings, which can vary depending on the type of reservation made. Generally, hotel booking cancellations can fall into two main categories: refundable and non-refundable bookings.
For refundable bookings, travelers typically have a specified window in which they can cancel their reservation without incurring any charges. This window usually ranges from a few hours to several days before the check-in date. In these cases, if the booking is cancelled within the allowed time frame, the entire amount paid is usually refunded to the customer. However, if the cancellation occurs after the specified window, a cancellation fee may be applied, or the total booking cost may be forfeited.
On the other hand, non-refundable bookings tend to be less flexible. If a traveler makes a non-refundable booking, it usually means that the total amount paid is non-recoverable in the event of cancellation. In some cases, travelers may still be able to modify their bookings depending on the conditions set by the hotel, but additional fees may apply.
It is advisable for customers to review the specific cancellation policies stated at the time of booking, as these can differ not only by the type of room but also by the hotel itself. MakeMyTrip provides comprehensive information regarding cancellation policies within the booking details, so travelers are encouraged to check their reservation for the most accurate and relevant information regarding cancellations before finalizing their plans.

Answered Jun 14, 2025
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