In a nutshell: LinkedIn users eligible for refunds on certain Premium subscriptions can request a refund within 7 days of payment, provided they haven’t used the service. Subscriptions bought through Apple require direct coordination with Apple for refunds. Pay-per-action products like ads are non-refundable. To initiate a refund, users must first cancel their
LinkedIn users who signed up for LinkedIn Premium Career, Premium Company Page, Premium Business, Recruiter Lite, LinkedIn Learning, or Sales Navigator may still be eligible for a refund 7 days after paying for their subscription, as long as they haven't used the service. However, if you purchased your subscription through Apple, you need to coordinate with Apple directly to process the refund. Note that pay-per-action products from LinkedIn, such as Sponsored Jobs or ads, are non-refundable. Are you planning to request a refund from LinkedIn? Read this helpful guide for step-by-step instructions.
Enter your login credentials and click Sign In. You can also log in with Google, Apple and Microsoft.
Cancel your subscription first before requesting a refund. Just tap cancel subscription and follow the on-screen instructions to cancel it successfully. We recommend canceling your subscriptions within 7 days from payment to become eligible for the refund. Also, make sure you haven't used the service yet to get a refund.
After canceling the subscription, you can now request for a refund. To do this, proceed to the next step.
It's best to review the refund policy before requesting a refund to know if you're eligible. Then, click Submit. Follow the instructions to submit your refund request to LinkedIn.
If you did not receive a refund and believe it was a mistake, you can submit your account for review. To do this, proceed to the next step.
Tap on Create a Support Ticket and choose a category. You can select Premium Subscription or Billing when it's regarding the refund.
Click on the submit a case link. The page will take you to an online form. Fill our the form completely.
Make sure to include all relevant documentation, including receipts or screenshots. Describe your issue in detail and tell LinkedIn why you should be eligible for the refund. You will also be asked to choose your payment method. If LinkedIn grants your refund request, the funds are credited back to your original payment method.
After completing the form, click Submit and wait for LinkedIn to get back to you regarding the status of the refund.
Note that if you signed up for LinkedIn Premium or any other service via the website, you can only cancel your subscription there. If you used an Android or Apple phone when signing up, use your phone to cancel the service and request a refund. Those who want a refund for a LinkedIn Company page must visit LinkedIn Support and fill out the refund form. If you're in the European Union, you have 14 days to request a refund, but ensure you haven't used the service yet. Still have questions about getting a refund from LinkedIn? Contact Customer Support today.
GetHuman has been working for over 10 years on sourcing information about big organizations like LinkedIn in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from LinkedIn? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.