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Kent Door Store Customer FAQ

Top Answers & How-to Guides

What is Kent Door Store's Phone Number?

The question we are asked most often is about how to talk to Kent Door Store customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are your doors energy-efficient?

Kent Door Store offers a variety of doors designed with energy efficiency in mind. Energy-efficient doors are essential in reducing These doors may include multiple layers of materials, high R-value insulation, and thermally efficient glass options, all of which contribute to minimizing energy loss. Additionally, the design and sealing of these doors help prevent drafts and air leakage, further enhancing their energy efficiency. Homeowners looking to upgrade to energy-efficient doors should consider factors such as the door's material, insulation properties, and overall construction. It is advisable to review the specific energy ratings and features associated with the various door models offered by Kent Door Store to find the best option that meets your needs. For detailed information on energy-efficient door options, it might be helpful to browse their current web page for specifications and more insights....
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Products Offered

What types of doors does Kent Door Store offer?

Kent Door Store offers a diverse range of doors designed to meet various needs and preferences. Their selection includes residential In the realm of commercial doors, Kent Door Store provides options specifically tailored for businesses, including insulated doors suitable for warehouses and storefronts. Additionally, they offer specialized products such as rolling doors and fire-rated doors, which cater to specific industrial requirements. Decorative entry doors are also part of their inventory, allowing homeowners to enhance their curb appeal with attractive designs and finishes. Overall, Kent Door Store prides itself on providing a comprehensive selection that balances functionality with aesthetics. For detailed information on specific product offerings or styles available, one may want to look at their current web page for the latest updates....

Are your doors pre-hung or slab?

Kent Door Store offers a variety of door options to meet different customer needs, including both pre-hung and slab doors. Pre-hung...

What materials are your doors made of?

Kent Door Store offers a variety of garage doors made from different materials, each designed to meet specific needs and preferences. Another popular option is aluminum, which is lightweight and resistant to rust and corrosion. Aluminum doors can be an ideal choice for coastal areas where moisture levels are higher. They also often feature modern designs and finishes, appealing to those looking for sleek aesthetics. Wood is another material available at Kent Door Store. Wooden doors provide a classic and natural look, adding character and warmth to a home. However, they may require more maintenance than steel or aluminum counterparts, such as regular painting or staining to protect against weather-related wear. Kent Door Store also offers fiberglass doors as a lightweight, durable alternative that can mimic the appearance of wood while being resistant to fading and cracking. Each of these materials has its unique advantages, and customers can select based on their specific needs, preferences, and climate considerations. For more detailed information regarding the materials used for specific door models and designs, it is advisable to visit the current web page of Kent Door Store, as they provide comprehensive descriptions and options available....

Are your doors energy-efficient?

Kent Door Store offers a variety of doors designed with energy efficiency in mind. Energy-efficient doors are essential in reducing These doors may include multiple layers of materials, high R-value insulation, and thermally efficient glass options, all of which contribute to minimizing energy loss. Additionally, the design and sealing of these doors help prevent drafts and air leakage, further enhancing their energy efficiency. Homeowners looking to upgrade to energy-efficient doors should consider factors such as the door's material, insulation properties, and overall construction. It is advisable to review the specific energy ratings and features associated with the various door models offered by Kent Door Store to find the best option that meets your needs. For detailed information on energy-efficient door options, it might be helpful to browse their current web page for specifications and more insights....

Customization and Services

Do you offer custom door sizes?

Kent Door Store provides a variety of products and services that may include options for custom door sizes. Their offerings often cater...

Do you offer installation services?

While Kent Door Store primarily focuses on providing high-quality garage doors and related products, they do not directly offer installation...

Do you offer discounts for bulk orders?

Kent Door Store often provides options for bulk ordering, and it may have special pricing structures for larger purchases. Typically,...

Policies and Shipping

What is the warranty on your doors?

The warranty on doors provided by Kent Door Store typically varies depending on the specific type of door and the manufacturer. Generally,...

What payment methods do you accept?

Kent Door Store typically accepts a variety of payment methods to accommodate different customer preferences. Commonly accepted payment For customers seeking flexibility, financing options could also be available to assist with larger purchases or installations. It is always a good idea to verify the specific payment methods currently accepted by checking the official Kent Door Store website. They often provide clear information related to payment options on their site, ensuring customers have up-to-date details before making a purchase. If there are any changes or new methods introduced, the website will reflect that information as well....

Do you offer international shipping?

Kent Door Store primarily focuses on serving customers within the United States. While they offer a wide range of products, their shipping...

Can I return or exchange a door?

Kent Door Store typically has a specific return and exchange policy for their products, including doors. Generally, the ability to In most cases, the original packaging and receipt are required for a return. If the door is defective or damaged upon arrival, customers are often allowed to return or exchange it without issue. For doors that are simply no longer needed or do not fit, the policy may be more restrictive. For the most accurate and up-to-date information, it is advisable to consult the relevant section on Kent Door Store’s website. This will provide specific details regarding their return and exchange policies and any potential restocking fees that may apply....

How long does shipping typically take?

Shipping times for products from Kent Door Store can vary based on several factors, including the specific product ordered, the shipping...

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