Kendra Scott Customer FAQ
Top Answers & How-to Guides
What is Kendra Scott's Phone Number?
The question we are asked most often is about how to talk to Kendra Scott customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Are there any special events hosted by Kendra Scott?
Kendra Scott is known for hosting a variety of special events that cater to different occasions and themes. These events often include
Kendra Scott is also dedicated to community involvement, frequently partnering with local organizations and groups to create special events that support meaningful causes. Whether you are interested in exploring new designs or participating in a philanthropic event, Kendra Scott regularly updates their invitations and event details on their official website. These updates can provide current information on upcoming events, including dates, locations, and specific activities. Visitors are encouraged to check the website for the latest news and to stay informed about what Kendra Scott has planned in their community....
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Materials and Products
What materials are used in Kendra Scott jewelry?
Kendra Scott jewelry is known for its unique and elegant designs, which incorporate a variety of materials. The most common materials
Kendra Scott also incorporates materials like acrylic and resin in certain designs, providing a modern twist to classic jewelry pieces. The use of these different materials allows for a diverse range of styles, from everyday wear to statement pieces suitable for special occasions.
For those interested in the specifics of a particular item, it may be useful to check the product descriptions on the Kendra Scott website, as they often detail the materials used for each piece. This way, customers can make informed choices about their jewelry selections, ensuring they find pieces that fit their personal style and preferences perfectly....
Jewelry Care
How do I care for my Kendra Scott jewelry?
Caring for Kendra Scott jewelry is essential to ensure its longevity and maintain its beauty. The brand uses a variety of materials,
To begin with, it is advisable to store Kendra Scott jewelry in a cool, dry place when it is not being worn. Ideally, items should be kept in the original Kendra Scott pouches or a jewelry box that is lined with a soft material to prevent scratches. It is wise to store pieces separately to avoid tangling and damage.
When wearing the jewelry, it is best to avoid exposure to harsh chemicals, which can cause discoloration or tarnishing. This includes perfumes, lotions, and cleaning products. Additionally, it is a good practice to take off jewelry before swimming or participating in physical activities to avoid unnecessary wear and tear.
To clean the pieces, a soft, lint-free cloth can be used to gently wipe away any dirt or oil. For more thorough cleaning, it is important to refer to the specific care instructions for each type of material, as some stones and finishes may require more delicate treatment.
Kendra Scott also provides care instructions on their website, offering additional guidance based on the specific jewelry piece. Checking the current web page can be beneficial for updated information on care, as well as other useful tips for maintaining your treasured items....
What is the best way to clean my Kendra Scott accessories?
To maintain the beauty and elegance of Kendra Scott accessories, proper cleaning is essential. Kendra Scott jewelry is typically made
For pieces that have been exposed to lotions, perfumes, or makeup, it is advisable to use a slightly damp cloth to clean them. However, it is crucial to avoid soaking the accessories in water or using harsh chemicals, as these can damage the materials and finish. For stubborn stains or tarnished areas, a mild soap mixed with water can be used, but it should be applied carefully with a soft cloth, followed by a thorough drying with a clean, soft cloth.
Kendra Scott recommends storing these accessories properly when not in use. It is best to keep them in a cool, dry place, preferably in a jewelry pouch or the original box, to prevent scratching and tangling. Additionally, it is wise to separate different pieces to prevent them from scratching each other. For specific care instructions related to unique materials or designs, Kendra Scott's official website provides helpful information and resources....
Returns and Exchanges
What is Kendra Scott's return policy?
Kendra Scott offers a return policy designed to provide customers with a satisfactory shopping experience. Generally, items purchased
Kendra Scott does allow returns for sales items as well, but it is important to note that certain custom pieces or personalized items may not be eligible for returns. For online orders, customers are typically responsible for return shipping costs, unless the item is being returned due to a defect or error. It is advisable for customers to check the specific details of the return policy on the official Kendra Scott website, as policies can change and additional information may be available regarding processing times or special promotions.
For the most accurate and up-to-date information, it is always best to visit the current Kendra Scott website or consult the order confirmation for returned items....
Can I customize my Kendra Scott jewelry?
Kendra Scott offers various options for customizing jewelry, allowing customers to create unique and personalized pieces that reflect
Additionally, Kendra Scott provides options for engraving certain pieces, which can add a personal touch by including initials, names, or dates. This service enhances the sentimental value of the jewelry, making it perfect for gifts or special occasions.
It is important to note that customization may vary by product type and availability, so it is a good idea to check the current selection on the Kendra Scott website or visit a store for more details. This ensures that customers have the most accurate and up-to-date information on what is available for personalization. Overall, Kendra Scott strives to make their jewelry not only fashionable but also a reflection of personal stories and preferences....
Promotions and Events
Are there any promotions or discounts available?
Kendra Scott frequently updates their promotions and offers various discounts throughout the year, especially during holidays and special
It is important for customers to regularly check the official Kendra Scott website or sign up for the newsletter to stay informed about any ongoing promotions and exclusive offers. The website may also feature sections dedicated to sales or special promotions, making it easier for customers to find discounted items. For the most accurate and current information regarding promotions, visiting the official Kendra Scott website is recommended, as it will provide the latest updates and details regarding any available discounts and special offers....
Are there any special events hosted by Kendra Scott?
Kendra Scott is known for hosting a variety of special events that cater to different occasions and themes. These events often include
Kendra Scott is also dedicated to community involvement, frequently partnering with local organizations and groups to create special events that support meaningful causes. Whether you are interested in exploring new designs or participating in a philanthropic event, Kendra Scott regularly updates their invitations and event details on their official website. These updates can provide current information on upcoming events, including dates, locations, and specific activities. Visitors are encouraged to check the website for the latest news and to stay informed about what Kendra Scott has planned in their community....
Store Information
How do I find my ring size for Kendra Scott rings?
Finding your ring size for Kendra Scott rings can be done in a few simple ways. One effective method is to measure a ring that you
Another option is to use a piece of string or a strip of paper. Wrap it around the base of the finger you intend to wear the ring on, ensuring that it is snug but not too tight. Mark where the string or paper overlaps, and then measure the length with a ruler. Again, you can refer to a ring size chart to find the corresponding size based on the length in millimeters.
Kendra Scott also provides an online ring size guide on their official website, which can be a helpful resource. It is always a good idea to consider that finger sizes can fluctuate throughout the day, so measuring at different times may yield different results. If you wish to find more information or a visual guide, visiting the current website could be beneficial....
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