Havertys.com Customer FAQ

Placing an order online at Havertys.com is a straightforward process that allows customers to browse and buy from the comfort of their Once a customer finds a desired item, they can click on it to view more details, such as dimensions, available colors, and pricing information. If the item meets their needs, they can select the preferred options and click the "Add to Cart" button. Customers can then continue shopping or proceed to checkout. At checkout, customers will be prompted to enter their shipping information and payment details. It is important to review the order summary carefully before confirming the purchase to ensure everything is accurate. After completing the order, customers should receive a confirmation email with the details of their purchase. For any specific questions or assistance, customers might find relevant contact information on the current web page....

Customers interested in tracking their order status with Havertys.com can often do so by visiting their official website. Typically,...

Once an order has been placed with Havertys, the process for cancellation or changes can vary based on the status of the order. If It is important for customers to review the specific terms and conditions associated with their purchase, as well as any policies regarding cancellations and modifications. Typically, the best approach for customers who wish to cancel or alter an order is to act quickly, as timing can affect the ability to make changes. For the most accurate and tailored information regarding an individual order, it is advised to check the current web page for Havertys. This page often contains up-to-date contact information and clear instructions on how to proceed with inquiries related to orders....

Havertys.com primarily serves customers within the United States and does not typically offer international shipping. Their focus is...

Havertys.com typically calculates delivery charges based on several factors, including the location of the delivery, the size of the...

The delivery time for products from Havertys.com can vary based on several factors, including the type of item purchased, the availability Havertys places a strong emphasis on quality, and this may influence the delivery schedule. Once an order is placed, customers usually receive a confirmation that may include an estimated delivery timeline. It is important to note that there may be variations depending on specific circumstances, such as seasonal demand or supply chain considerations. For the most accurate and current information regarding delivery times for specific products, it is advisable to consult the relevant section of the Havertys website. The website often provides updates and tracking information, which can be helpful for understanding when to expect a delivery....

Havertys.com offers several payment methods to accommodate its customers. Typically, customers can use major credit cards such as Visa,...

Havertys does provide various financing options for its customers to facilitate furniture purchases. They typically offer promotional The financing options may include special promotional periods with reduced interest rates or deferred interest plans. The eligibility for these financing options and the specific terms may vary, including factors like creditworthiness and the total amount financed. Additionally, Havertys may provide online tools and calculators on their website to help customers better understand their financing options and how they can tailor payments to fit their budgets. To find the most current information about available financing options, customers can explore the financing section on Havertys' website. There, they will typically find comprehensive details regarding terms, applications, and any promotions currently available. If there are further questions about financing or eligibility, customer inquiries would likely receive the most accurate answers directly from the information listed on the website....

Havertys.com frequently offers various discounts and promotions to enhance the shopping experience for customers. These promotions...

Havertys Furniture has a return policy designed to provide customers with options for returning or exchanging their purchases, ensuring Certain items may be subject to specific exceptions, particularly custom or special order items, which are generally not returnable. Items that have been assembled or show signs of use may also be ineligible for return. Once an item is confirmed for return, Havertys may provide options for either an exchange or a store credit, depending on the situation and the original purchase. Customers can find detailed information about the return process, including instructions for initiating a return, on Havertys' official website. This resource includes up-to-date information on any changes to policies, as well as any additional terms or conditions that may apply to various products. It is always advisable for customers to carefully review Havertys' current return policy directly on their website to ensure they have the most accurate and relevant information, especially considering that policies can sometimes change....

Havertys offers a variety of warranties on their furniture products, and these warranties can differ based on the specific item purchased In addition to the limited lifetime warranty, Havertys often provides a one-year warranty on upholstery and other materials, covering issues such as tearing, fading, and other defects under normal use. Keep in mind that these warranties generally do not cover damages caused by misuse or normal wear and tear. Furthermore, Havertys may also offer extended warranty options for an additional fee, allowing customers to enjoy extra peace of mind. It is important for customers to review the warranty policy provided with their purchase, as it will specify the exact terms and conditions, including any required maintenance and care instructions. For the most accurate and up-to-date information regarding specific warranty details for particular items, it is advisable to consult the current web page on the Havertys website where warranty information is typically outlined more clearly....

If furniture is damaged upon delivery from Havertys, it is important to address the issue promptly and effectively. First, inspect Once you have documented the damage, the next step is to refer to the Havertys website, which contains detailed information about their return and damage policies. Generally, customers are encouraged to report damage as soon as possible. This usually involves contacting customer service or filling out a form online. The specific terms regarding returns, exchanges, or repairs may vary, so checking the current policy is advisable. When reaching out, ensure that you have your order number and any relevant details at hand. This will facilitate the process and enable customer service representatives to assist you more efficiently. Remember, acting quickly can help resolve the matter satisfactorily, whether that involves arranging for a replacement or having the damaged item repaired....

Havertys generally has a return policy in place that allows customers to return furniture under specific conditions. Typically, furniture If the furniture has arrived damaged or defective, there may be exceptions made to the return policy, allowing for a return or exchange even if the item has been assembled. Additionally, certain stores may have different guidelines, so it is advisable to verify the specific return policy associated with the location where the purchase was made. For the most accurate and up-to-date information, it is best to check the policies listed on the Havertys website. They often provide detailed information regarding returns, including any important conditions or requirements. Each situation may be unique, so it is essential to review the specific terms of the agreement at the time of purchase....

Havertys does offer assembly services for most of its furniture items, providing customers with the convenience of having their new...

Havertys is known for providing high-quality furniture and home decor, and they understand the importance of creating spaces that reflect It is also possible to find inspiration for interior design on their website, where Havertys typically shares tips, style guides, and photo galleries that can aid in achieving a desired look for your home. Customers are encouraged to visit the current Havertys web page to learn more about available resources and any potential design offerings or tools that may be beneficial. Additionally, in-store associates often have expertise in design and may provide valuable advice when selecting furniture and decor for a space....