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Choice Privileges Customer FAQ

Top Answers & How-to Guides

What is Choice Privileges's Phone Number?

The question we are asked most often is about how to talk to Choice Privileges customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I check my Choice Privileges account balance?

To check your Choice Privileges account balance, a member can easily do so by logging into the Choice Privileges website. Once logged...

Is there a mobile app for managing my Choice Privileges account?

Yes, there is indeed a mobile app available for managing your Choice Privileges account. The Choice Hotels app allows members to easily...
Ask any question you have about Choice Privileges customer service, get an answer now.

Account Management

How do I check my Choice Privileges account balance?

To check your Choice Privileges account balance, a member can easily do so by logging into the Choice Privileges website. Once logged...

Is there a mobile app for managing my Choice Privileges account?

Yes, there is indeed a mobile app available for managing your Choice Privileges account. The Choice Hotels app allows members to easily...

How do I report an issue related to my account?

If a member wishes to report an issue related to their Choice Privileges account, it is essential to understand the appropriate steps Next, it is advisable for the member to visit the official Choice Privileges website, where they can find specific instructions and resources for addressing account-related issues. The website usually offers options such as a dedicated help center, frequently asked questions, and various methods for reaching out for support, including phone numbers and online inquiry forms. By referring to the current web page, a member can ensure that they have the most accurate and up-to-date contact information. It is important to follow the procedures outlined on the website to facilitate a timely resolution of the matter....

How can I transfer my points to another member?

Transferring Choice Privileges points to another member is a straightforward process that allows individuals to share their rewards It is advisable to keep in mind that the program usually has a limit on the number of points that can be transferred within a certain timeframe, possibly requiring compliance with specific conditions. Additionally, a transfer may incur a processing fee, depending on the current policies of the Choice Privileges program. For these details and any updates or changes regarding point transfers, members can refer to the program’s current guidelines found on the official website. This ensures that all information is accurate and up to date, maximizing the benefits of the program....

Earning and Points

How can I earn points with Choice Hotels?

Earning points with the Choice Privileges program can be a rewarding experience, as there are several ways to accumulate points during In addition to earning points through hotel stays, members can also benefit from special promotions and bonus point opportunities. Choice Privileges frequently offers promotions that allow members to earn extra points for certain stays or during specific time periods. Keeping an eye on these promotions can significantly enhance the number of points you earn. Another avenue to earn points is through everyday purchases. Choice Hotels partners with various retailers and services that allow members to earn points for shopping at their locations or using specific services. Members can explore these partnerships on the Choice Privileges website. Furthermore, members can earn points by booking vacation packages, renting cars, or even staying at participating hotels as part of their business travel. Some credit cards associated with the program also provide opportunities to earn points through purchases. Finally, members can refer friends to join the Choice Privileges program, which may also yield point rewards. It is advisable for individuals to consult the Choice Privileges website for the most current information regarding promotion details and partner offers, as well as to track their points and rewards efficiently....

Are there partner stores where I can earn points?

Yes, the Choice Privileges Program offers various opportunities for members to earn points through partner stores and services. Members Some common categories where members may find partner affiliations include dining, travel, entertainment, and retail. By making purchases at these partner locations, members can earn points that contribute toward their Choice Privileges balance. It is advisable to regularly check the official Choice Privileges website or the rewards section within the Choice Hotels app for a current list of participating partner stores and offers. The program may feature seasonal promotions or limited-time partnerships that enhance point-earning opportunities. Additionally, keep an eye out for exclusive deals and offers that can further maximize point earnings when shopping with these partners. The bonus point opportunities add an exciting dimension to loyalty benefits. Remember, staying engaged with the program ensures that members have access to the latest earning potentials....

How do I earn bonus points through promotions?

Earning bonus points through promotions with the Choice Privileges Program can be quite beneficial for members looking to maximize Common promotion types include earning extra points for stays at participating hotels or booking specific room types, both of which can be a great way to accumulate points quickly. Additional promotions may feature specific destinations or hotels that provide elevated bonus earnings during certain periods. Members might also find offers tied to other activities, such as dining or shopping, that allow them to earn points on their expenditures. It is vital to read the promotion terms and conditions thoroughly, as individual offers may vary in eligibility criteria, point bonuses, and expiration dates. By actively engaging with these promotions, members can significantly enhance their point balance, which can be redeemed for free nights, gift cards, and various other rewards. It is always a good practice to periodically review the promotions section of the website to ensure that one does not miss out on valuable earning opportunities....

What should I do if my points do not appear after a stay?

If a member discovers that their Choice Privileges points do not appear in their account after a stay, there are several steps they One common reason for the delay in points posting can be the time it takes for the system to update. Typically, it may take a few days after the completion of a stay for the points to reflect in the member's account. Patience is advisable, but if it has been more than the expected timeframe, the member should consider gathering their stay details. This includes the reservation confirmation number, dates of the stay, and the name of the hotel. The next step is to visit the official Choice Privileges web page, where members can find information about how to report missing points. There may be an option to submit a request or form specifically for this purpose. While Choice Privileges does not have a direct contact process recommended here, looking for the customer service section on the official website can provide insight into their support options. Lastly, it is a good idea for members to regularly check their account to keep track of their points and ensure they are being credited correctly after each stay. Keeping good records will be beneficial if they need to follow up on missing points....

Redeeming and Usage

Can I book hotel stays with my points online?

Yes, members of the Choice Privileges program can book hotel stays using their points online. The process is quite simple. Members...

What happens to my points if I cancel a reservation?

When a reservation is cancelled, the points earned for that particular stay are typically returned to the member's account, provided...

Can I redeem my points for free nights?

Yes, Choice Privileges members can indeed redeem their points for free nights at participating hotels. The number of points required In addition to free nights, members may also have opportunities to redeem points for other rewards, such as gift cards, merchandise, or even travel experiences. It is important to note that there may be certain restrictions or blackout dates that can apply, so members should review the specific terms and conditions associated with the redemption process. To find detailed information on how many points are needed for specific hotels or to explore other redemption options, it is advisable to visit the official Choice Privileges website. There, members can check availability and learn more about maximizing their points for the best travel experiences....

Policies and Benefits

What benefits do Choice Privileges members receive?

Choice Privileges members enjoy a variety of benefits designed to enhance their travel experiences with Choice Hotels. Firstly, members Another significant benefit is the ability to achieve different membership tiers, which provide increasing levels of rewards and perks. As members progress through the tiers, they may enjoy enhanced earning rates for points, complimentary upgrades, and access to exclusive offers. Choice Privileges also provides members with a flexible point redemption system. Members can use their points not only for hotel stays but also for a variety of merchandise and experiences through the rewards catalog. This flexibility allows members to choose how they want to use their earned points based on their personal preferences. Members receive additional advantages, such as early check-in and late check-out options, which help in maximizing their travel schedule. Notifications about special offers and promotions are sent directly to members, ensuring they stay informed about opportunities to earn or redeem points. Furthermore, Choice Privileges gives members the option to book directly through their website or mobile app, where they can receive the best available rates. While the benefits can vary, it is always a good idea for members to check the current web page for the latest information on offers and rewards....

What is the expiration policy for Choice Privileges points?

The expiration policy for Choice Privileges points is designed to encourage members to engage with the program. Points earned through However, if there is no earning or redeeming activity within the 18-month timeframe, then the points will expire. It is important for members to keep track of their account activity to ensure their points do not expire unexpectedly. Members who wish to learn more about their current point balance, account activity, or further details regarding the expiration policy might find the most up-to-date information on the official Choice Privileges website. Staying informed about account status can help maximize the benefits of the program....

Enrollment and Membership

Are there different tiers in Choice Privileges membership?

Yes, there are different tiers within the Choice Privileges membership program. The program is designed to reward loyal guests based At the base level, Members enjoy standard benefits such as the ability to earn points on eligible stays, which can be redeemed for free nights or other offerings. As members progress to Gold status, they receive enhanced perks, including bonus points on qualifying stays and priority check-in at participating hotels. Platinum members enjoy even more advantages, such as increased earning potential with bonus points and complimentary room upgrades when available. Finally, Diamond members receive the highest level of recognition and rewards, including a dedicated service line, even greater earning potential, and exclusive promotional offers. It is important to note that the criteria for achieving and maintaining these tiers may vary, and members should regularly check the current terms on the Choice Privileges website or their member profile for the most accurate and up-to-date information....

How do I enroll in the Choice Privileges program?

Enrolling in the Choice Privileges program is a straightforward process that can be completed online. To start, you would need to visit Upon clicking that option, you will be prompted to fill out a registration form. This form generally requires essential information such as your name, email address, and possibly additional details like your mailing address or phone number. After you complete the form, you should submit it. Once your enrollment is successful, you will receive a confirmation email welcoming you to the program, often providing you with a membership number and further details on how to earn and redeem rewards. It is worth noting that as a member, you can earn points by staying at participating hotels, which you can later use for free nights or other rewards. For the most accurate and timely information, it might be helpful to check the current web page dedicated to the Choice Privileges program....

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