In a nutshell: To close a Bank of America account, you must do so in person, by mail, or by phone since online closure is not available. Before proceeding, consider exploring other account options. For mail closure, have the request notarized if your balance exceeds $25,000, and send the completed form
If you have an account with Bank of America but have decided to pursue other banking options then you need to learn how to close your account. Although there is no way to do so online, you can do so in person, by mail, or by phone.
Before you close your account, you might want to look at other types of account that Bank of America has to offer, to see if a different type of account can provide what you are looking for without the hassle of switching banks.If you want to close your account by mail, you must have your account closing request form notarized if you have more than $25,000 in the account.You do not need to have another account ready to close out your Bank of America account. You can have them make out a cashier's check for the amount you have in your account.If you want to close your account by phone, make sure you have your membership number and account number with you when you do.
Bank of America location finder
To close your account by mail, skip to step 11.
To close your account by phone, skip to step 15.
Bank of America home page
Bank of America account closing request form
Mail it to:
Bank of America
FL1-300-03-15
PO Box 25118
Tampa, FL 33622-5118
If you need it expedited and are willing to pay for overnight mail service, send it to:
Bank of America
National Service and Solutions
FL1-300-03-15
4909 Savarese Circle
Tampa, FL 33634-2413
Bank of America customer service
The customer service center is open from Monday to Friday from 8:00 am to 11:00 pm EST and Saturday and Sunday from 8:00 am to 8:00 pm EST.
It may be worth speaking to a Bank of America representative before closing your account. Sometimes, the bank will make you an offer to see if it can convince you to stay.
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