Updated

Autoparts123.com Customer FAQ

Top Answers & How-to Guides

What is Autoparts123.com's Phone Number?

The question we are asked most often is about how to talk to Autoparts123.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer warranty on used autoparts?

Autoparts123.com generally offers a warranty on its used auto parts, though the specifics of the warranty can vary based on the individual...
Ask any question you have about Autoparts123.com customer service, get an answer now.

Product Information

What types of autoparts do you sell?

Autoparts123.com offers a wide range of automotive parts to cater to various vehicle needs. Customers can find parts for different...

Are the autoparts new or used?

Autoparts123.com offers a variety of auto parts that may be new, refurbished, or used, depending on the specific item and its availability....

Do you offer warranty on used autoparts?

Autoparts123.com generally offers a warranty on its used auto parts, though the specifics of the warranty can vary based on the individual...

Returns and Warranty

Is there a warranty on the autoparts?

Autoparts123.com typically offers warranties on various products, but the specifics can vary depending on the manufacturer and the...

What is your return policy?

Autoparts123.com generally offers a return policy that allows customers to return products within a specified time frame, typically To ensure a smooth return process, the customer should follow the instructions outlined on the website for returning products, which may include obtaining a return authorization number. Autoparts123.com may also suggest customers to contact their customer service for any queries related to specific returns or to clarify any doubts regarding the return policy. Those interested in the most accurate and current return policies should refer to the information available on the official Autoparts123.com website, as this can provide the latest details and guidance for returns....

What if the received autopart is incorrect or damaged?

If a customer receives an incorrect or damaged auto part from Autoparts123.com, there are certain steps that can be taken to address Customers can usually initiate a return by following the steps specified on the website. This may involve filling out a return request form and providing relevant information such as order numbers and descriptions of the issues with the received part. In many cases, the company will provide guidance on how to ship the item back. Additionally, it is advisable for customers to document the damage through photographs to help facilitate the return process. For specific questions regarding return shipping costs or time frames, customers may find it helpful to check the website's FAQ section or relevant resources. Overall, clear communication with the return process outlined on the Autoparts123.com website is essential to resolving any issues effectively....

What should I do if the part I received is incorrect?

If a customer receives an incorrect part from Autoparts123.com, there are several steps that can be taken to resolve the situation. Next, customers should carefully inspect the received part to ensure that it is indeed incorrect. If it is confirmed that the part does not match what was ordered, the customer may want to check the return policy and procedures outlined on the Autoparts123.com website. Many companies have specific guidelines for returning incorrect or damaged items, which could include time frames in which a return can be initiated. After understanding the return policy, customers should follow the necessary steps to return the incorrect part and obtain the correct item. This process may involve generating a return authorization, repackaging the item adequately, and shipping it back according to the instructions provided. For further assistance, customers can refer to the contact information available on the current web page to inquire about specific solutions or next steps....

Shipping Information

Do you offer international shipping?

Autoparts123.com primarily focuses on customers within the United States. However, they do understand that many customers may be interested...

How long does shipping take?

The shipping time for Autoparts123.com can vary depending on several factors, including the shipping method selected, the destination,...

Are there any additional fees for shipping?

Shipping fees for orders placed on Autoparts123.com can vary based on several factors, including the type of shipping selected, the...

Order Management

Can I track my order?

Yes, customers can track their orders placed through Autoparts123.com. Once an order is confirmed and processed, the customer typically...

Can I cancel or change my order?

Whether you can cancel or change your order with Autoparts123.com depends on the status of the order. Generally, most orders can be Additionally, customers can review the order tracking feature to see the current status of their purchase. For further assistance, the website provides contact information that customers may find helpful. Exploring the relevant sections of the site can provide clear guidelines on how to proceed with order modifications or cancellations....

Can I order parts directly from the website?

Yes, customers can order parts directly from the Autoparts123.com website. The platform is designed to allow users to easily search...

Installation and Payment

Do you offer installation services?

Autoparts123.com provides a wide selection of auto parts and accessories for various vehicles, but it does not offer installation services...

What payment methods do you accept?

Autoparts123.com offers a variety of payment methods to suit diverse customer preferences. You can typically make purchases using major...

Help me with my Autoparts123.com customer service issue

Ask any question you have about Autoparts123.com customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated