In a nutshell: To track your American Eagle order, visit their website and locate the "Track Order" link at the bottom of the homepage. Click on it, then enter your order number and email address in the designated boxes. After clicking the "Track Order" button, you will see the location of your order.
If you've ordered from American Eagle, it's understandable why you're excited about receiving your items and want to know where they are. You can easily check their location via the website. The following are simple steps for tracking your American Eagle order and what to do if you run into problems.
American Eagle order number
Visit the American Eagle website.
Scroll all the way down on the American Eagle homepage. Look for the "Track Order" link. It's below "Store Locator" and above "Return Policy."
Click on "Track Order." Doing so will take you to the "Track Order" page.
Look for the horizontal "Order Number" box.
Click on the "Order Number" box. Doing this outlines the box, causes the cursor to blink, and makes your phone's keyboard appear.
Type your American Eagle order number in the "Order Number" box.
Find the horizontal "Email Address" box. It's below the "Order Number" box.
Click on the "Email Address" box. This makes your phone's keyboard appear, outlines the horizontal box, and causes the cursor to blink.
Once you've correctly filled in the details, click the black-and-white "Track Order" button.
Read the results to learn where your American Eagle order is. If you need further assistance, please move on to Step 11.
If the search results don't provide specific information about the location of your American Eagle order, or if it says it was already delivered but you never got it, contact American Eagle customer support. They can look into where your order and advise you about what you should do next. This is particularly important if it seems like your American Eagle order got lost in transit or may have been stolen.
Take notes while you're speaking with the American Eagle representative. Write down the date and time you called, the name of the person you spoke to, where your package is, and when your order should show up. If it seems like your package might not arrive, ask the representative what you should do next. They can provide further instructions.
It's important to track your American Eagle order so you have an idea of when your items should arrive. If you have any questions or can't properly track your order, contact an American Eagle customer support representative. Their helpful team can assist you through the process and tell you what you should do next to get your items.
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